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Quality Specialist - Drummondville, Canada - Mattr
Description
POSITION SUMMARY:
The Quality Specialist is responsible for leading the quality control and quality assurance activities associated with production orders governed by ISO 9001, CSA N299.2/3/4, NQA-1/CFR 50 Appendix B, AS9100D requirements, for Shawflex Nuclear and Kanata Electronic Services business units. This role also works with Project Management, Engineering, Production and other teams to execute advanced quality activities for standard and engineered-to-order products. The Quality Specialist is also responsible for developing systems and processes to maintain and improve product and service quality ensuring first time quality of manufactured products, including wire and cable and assemblies. This role will assist in driving the quality mindset culture of all staff and apply world-class continuous improvement best practices to deliver flawless project execution.
DUTIES:
Nuclear Order Execution (Shawflex and Kanata)
- Provide daily quality support and guidance on product quality to cross-functional teams on order execution
- Review and provide input to quote and order travelers
- Complete required customer quality documentation such as test reports, certificate of compliance and others for Shawflex and Kanata
- Work in conjunction with process engineering and team to ensure the production process is meeting required product quality
- Escalate to quality supervisor key issues and concerns
Continuous Improvement
- Champion problem solving sessions related to internal and external non-conformances
- Identify and lead/support continuous improvement initiatives
- Lead and participate in Nuclear NCR and Customer Complaint investigations, root cause analysis, and corrective action close out.
- Develop Quality Control and Assurance systems to streamline current processes using digitization methods and new process flows.
Quality Assurance
- Create and maintain quality system documents
- Analyze quality data to identify trends to develop action plan
- Participate in the development of risk assessments, procedures, forms/templates
- Perform internal audits as needed
- Support external quality audits including analyzing root causes, identifying and implementing corrective actions
- Assist supplier and vendor audits and assessments
- Support Nuclear Quality system standardization efforts, including process mapping.
Other duties
- Carry out and perform the duties and requirements for company HSE including hazard identification, performing safety observations (ASAs)
- Monthly reporting to Nuclear & Space Quality metrics
- Other duties and reporting assigned by supervisor
JOB REQUIREMENTS:
- Minimum 1 to 2 years of related experience
Holding Bachelor's degree in Engineering or Science
- Lean/Six Sigma Training & Experience - preferred
- Experience in Quality Management Systems (ISO required, AS9100, NQA-1/CFR 50 Appendix B or CSA N299 an asset)
- Experience with quality management of manufactured products in automotive, aerospace, nuclear
- QMS auditor training/experience is an asset
- Quality and Continuous Improvement mindset
- Analytical / data driven
- Ability to work under pressure and bind a team together (production, engineering, project management)
- Strong ethical compass
- Good training/facilitation skills
- Above average interpersonal and communication skills
- Ability to work more than 50% of the time on the shop floor
