Customer Care Representative - Concord, ON LK Z
Only for registered members Concord, ON LK Z, Canada
1 month ago
Job summary
We are looking for a Customer Care Representative to join our team and provide outstanding service to our patients. This role is responsible for managing patient and doctor inquiries, scheduling appointments, and ensuring seamless communication within the Call Center.
Responsibilities
- Schedule patient appointments via phone and email,
taking into account MD templates. - Perform pre-surgery reminder calls,
confirming time, location,
eye procedure, and post-op instructions.
Job description
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