Host - Toronto, Canada - Roses Social

Roses Social

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Roses Social is a modern North American restaurant inspired by culinary trends across the continent. Located on the second floor of Hotel X, and overlooking Toronto's waterfront, our vibrant atmosphere is the perfect place for you to get social

Whether joining us for a brunch to catch up with friends, a midday snack and cocktail to unwind, grabbing a bite before a show in the area, or for a romantic date for dinner, we are dedicated to ensuring every guest experiences warm hospitality.

Our signature dishes keep our guests coming back for more and our dynamic service is at the heart of everything we do.

What You'll Do:

Welcome guests to the restaurant with a warm and friendly demeanor, providing an excellent first impression.
Manage the guest seating efficiently, considering table availability, server rotations, and guest preferences.
Answer incoming calls and inquiries, provide information about the restaurant, and assist with reservations.
Maintain cleanliness and organization of the host/hostess station and waiting area, including tidying menus, ensuring proper lighting, and managing coat check if applicable.
Communicate effectively with servers, kitchen staff, and management to coordinate seating and ensure smooth transitions between guests.
Monitor and manage wait times, offering alternatives or complimentary services as appropriate during peak periods.
Anticipate and address guest needs and concerns promptly and professionally, seeking assistance from management when necessary.
Assist with special events, promotions, and other duties as assigned by management to support overall restaurant operations.

What You'll Need:

Previous experience as a host/hostess or in customer service roles is preferred.
Excellent communication and interpersonal skills, with a positive attitude and strong customer service orientation.
Ability to multitask and work efficiently in a fastpaced environment.
Strong organizational skills and attention to detail.
Flexibility to work evenings, weekends, and holidays as needed.
Knowledge of reservation systems and basic computer skills are an asset.
Legal eligibility to work in Ontario, Canada.

What We Offer: