Operations Manager - Halifax, Canada - Rentokil North America

Rentokil North America

Verified Company

Halifax, Canada

6 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

Operations Manager
Are you passionate about Management? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends

Who are we?
Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America.

We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

Responsibilities:

What do our Operations Managers do?
Operations Managers are responsible for training, leading and developing a team of service technicians.

They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients.

Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.

Manage daily operations of pest control technicians with the goal of providing superior customer service to our clients
Offer direction to staff in all aspects of operations, service and client care
Responsible for managing basic financial performance of the operations, including revenue growth and expense control
Daily travel throughout territory visiting with clients, assisting pest technicians, and partnering closely with the sales team on business development
Able to work a flexible schedule, including early mornings and weekend work when needed
Submit weekly, monthly and yearly reports, as required

What do we offer?

World class training of the latest industry best practices
Competitive base pay plus quarterly bonuses

Great benefits

Medical, Dental, and Vision, Employermatched 401(k)
Paid vacation, holidays, and PTO days
Company vehicle, technology package and uniforms provided
Short and longterm disability
Life Insurance

What do you need?

Bachelor's degree (preferred but not required)
35 years in a management role with emphasis in customer service
Success in training, mentoring and coaching service professionals
Must have excellent verbal and written communication skills
Previous experience in a routeoriented, service environment a plus
Ability to obtain and maintain licenses/certificates as required by federal, state and local regulations
Must pass preemployment background screen
Must possess a valid driver's license and pass motor vehicle record search

Additional Information:
Want to hear Colleague feedback on what it's like to be on our team? Check us out on Glassdoor Glassdoor - Rentokil North America