People Operations Manager - Toronto, Canada - ContactMonkey

ContactMonkey

Verified Company

Toronto, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

2023 was a great year at ContactMonkey and 2024 is off to an amazing start.

Here's what we've been up to:

Ranked by the Globe & Mail as one of Canada's fastest growing companies
Recognized as part of the 2023 Deloitte Technology Fast 50 awards program as one of the fastestgrowing technology companies based on the highest revenuegrowth % for over 4 years
Recognized in Deloitte Technology Fast 500 as one of the fastest growing companies in North America
And finally to cap off the year, we just raised a $55 million Series A funding

About the job:

Our People Operations Manager reports to the Director of People and will be the first of this position within the organization.

A successful People Operations Manager is excited by the challenge and impact of building people programs in a fast-growing, startup environment.

In being different, our People Operations Manager has a personal and authentic approach to people strategy while leaning into best practices they have collected along the way.

You love to solve problems and don't typically say "no", rather, "how?" In being curious and customer obsessed, we love to stay close to the employee journey so that we are the voice of the employee from onboarding through until offboarding.

Our people are the heart of the business and are critical to our success.

As our People Operations Manager, you partner with the People team to build a memorable place to work with the goal of elevating our employees to their highest potential.

Your superpower is to solve people-puzzles while delivering outstanding customer service to our employees and business leaders.

Your impact:

Collaborating closely with the Director of People and Head of Talent to provide solutions related to performance management, talent management, learning & development, compensation, benefits, payroll and more
Idealizing, implementing and running ContactMonkey's people processes in new, creative and personal ways
Acting as ContactMonkey's resource for all employee relations topics such as: hiring and termination best practices, inquiries from employees about policies, and more
Improving employee engagement, productivity and growth through partnering with business unit leaders to proactively address challenges
Supporting in the creation of a seamless office relocation (yes, we're moving). Participating in building out an office environment that fosters collaboration, learning and productivity for ContactMonkey's employees long term
Supporting to ensure smooth office operations and a great employee experience
Designing, executing and implementing new hire onboarding programs
Taking ownership of key initiatives relating to employee engagement, rewards, and recognition

About you:

35 years of HR Operations experience in a scaleup environment
A proven track record of success in both strategy and execution
Lives in Toronto and will love to commute to our downtown Toronto office regularly
HR certification and/or university degree in a related discipline
Expertise in employee relations including up to date knowledge of Canadian and U.S. employment laws
Excellent verbal and written communication skills
Very high attention to detail, multitasking and managing priorities are critical to success in this position
Handson experience with HR management reporting using Google Sheets/Excel, including data collection, aggregation, structuring and analysis.
Warm, authentic and passionate about making ContactMonkey a memorable place to work

How you can stand out:

Experience building people programs from the ground up
Direct report/mentorship experience
Experience with technologies such as:
Lattice
Xero
Wagepoint
Notion
Greenhouse

What we bring to the table:
***Comprehensive benefits program (health & dental) with $2000 towards mental health services and support

5 Health days per year

Monthly stipend for personal and professional growth

Stock option plan

Generous vacation package

1 personal day to do as you please
- Summer hours in July and August

Work from anywhere in the world for 6 weeks

Downtown Toronto office for a change of workspace routine

A supportive team who celebrates successes and tackles challenges together

Our team is reimagining what it means to send and receive valuable communications to an entire workforce.

By joining ContactMonkey, rest assured our wickedly smart, high-performing team members will challenge you to learn and grow every day.

We value great work and great ideas in everything we do.

We're looking for talented people who want to grow their career with us while making an impact with groundbreaking ideas.

Equal Employment Opportunity
ContactMonkey does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, famil