Customer Service Supervisor - Montréal, Canada - Vision Group

Vision Group
Vision Group
Verified Company
Montréal, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

See if you are our next:

CUSTOMER SERVICE SUPERVISOR
Working in a LASIK MD clinic (a partner of Vision Group), is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done.

It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life.

All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.


A look at your benefits

  • You hold a permanent fulltime position.
  • You benefit from
    free LASIK surgery,
    3 weeks vacation, 3 sick days, and 1 wellbeing day
:


  • You benefit from group insurance, including telemedicine and an Employee Assistance Program, RRSP match.
  • You work with experts in Ophthalmology and can count yourself as a member of one of Canada's best managed company's.

Your tasks at a glance

  • You make sure to provide our patients an exceptional journey from start to finish ensuring complete satisfaction.
  • You lead by example; providing supervision and guidance to staff.
  • You use your emotional intelligence and problem solving skills to resolve issues.
  • You enter necessary and updated patient information into the computer system.
  • You receive external referrals and make appointments for these patients.
  • You assist the Centre Director with any additional tasks necessary.

A clear view of your assets

  • You have excellent communication skills, you speak English _et français également._
  • You have a keen interest in the medical field.
  • You are able to work under pressure and have a good tolerance for stress.
  • You have experience in management or supervision and demonstrate excellent customer service skills.
  • You stand out for your organizational, collaborative and autonomous skills.
  • You are available to work Monday to Friday from 8:00am to 5:00pm, and Saturday's from 8:00am to 5:00pm (on rotation).

From our point of view


We are committed to offering an inclusive work environment and to building a team of employees empowered by its diversity.

Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training.

Only your motivation and your desire to learn are part of our selection criteria.
More jobs from Vision Group
See all jobs of Vision Group