Building Operator - Beauharnois, Canada - ISS Facility Services (US)

Sophia Lee

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Description

Key Purpose
The

Building Operator drives optimization and maintenance of facilities for clients, customers, and employees in a safe operating condition. The Building Operator executes best practice preventative and reactive maintenance programs; and resolves immediate operational and/or building safety concerns.


Alongside a passionate team, the Building Operator works to ensure all facilities related equipment are maintained to the highest standards in the Hard-Services line portfolio, for our client, IKEA.

He/She/They partners with the Site Operations Manager and Hard Service team to promote collective success across all service lines and embody the OneISS (one team) methodology of facility operations.

The Building Operator leads the change, solving complex maintenance and repair of a building's shell, core, and equipment.


Success Criteria

  • Executing and optimizing operational responsibilities to ensure seamless delivery of services
  • Navigating in a dynamic and fast paced environment while balancing responsibilities of the role, providing oversight, and meet deliverables
  • Utilizing advanced skills (general and trade specific) to perform complex preventive maintenance and corrective repair of buildings, industrial systems, equipment, and grounds
  • Monitoring building system operations and performance to ensure safe and working conditions across the location
  • Completing selfperformance of specific and/or several trade skills such as plumbing, electrical, painting, roofing, refrigeration, heating, and cooling

Key Areas of Collaboration and Influence

  • Communicate effectively with Maintenance Planner Schedulers to ensure optimal delivery of services and across the company so that information is disseminated effectively
  • Collaborating with the entire team on site including team members who are performing soft services, living and breathing the one team mentality and culture
  • 5+ years of experience in Operations & Maintenance, Construction, Facilities Maintenance and/or Building Operator roles
  • Certifications/Licenses in applicable disciplines from local AHJ, including HVAC, Mechanical, Electrical, Plumbing, or Gasfitter
  • Formal OEM or employer training, Trade School, apprenticeship program, etc., or combination thereof High school diploma or vocational or trade school/college required
  • Red Seal Certification required
  • ODP/ODS Ozone Depletion Prevention/Substances certificate a plus
  • Strong knowledge of Work Order Control procedures and required time management to work within CMMS Systems
  • Ability to work at heights using ladders, Mobile Elevating Work Platforms (MEWP)
  • Experience with subcontractor and vendor contract management
  • Able to use specialty hand tools, specialty diagnostic tools, and knowledge of maintenance shop practices with experience at the Journeyman level
  • Basic computer proficiency skills (Word, Outlook, CMMS Systems, Smartphone Systems)

Key Accountabilities

  • Perform Inspection, Maintenance and Repair of the building's mechanical systems
  • HVAC troubleshooting and preventative maintenance
  • Electrical work including relamping, ballast replacement and breaker reset
  • Plumbing fixture repairs, drain maintenance, and restroom preventative maintenance
  • Perform Inspection and Maintenance of café/kitchen equipment
  • Manage and support maintenance of elevators, fire life safety devices, and UPSs
  • Access Door and Overhead Door repair/adjustment, as required
  • Troubleshoot and fix faulty electrical switches
  • Inspect and diagnose problems and figure out the best way to correct them, frequently checking blueprints, repair manuals, and parts catalog
  • Partners with contractors and vendors as needed for the effective and safe accomplishment of maintenance and specific scopes of work
  • Provides or directs equipment and system operational modifications, such as critical switching, lockout/tagout, and safe working area set up
  • Follow 5S principles for organization/cleanliness of "Front of House" (client/customer spaces) and "Back of House" (equipment rooms, storage areas, tool cribs, etc.) on the property
  • Adjust doors and closers, repair Tbar drop ceiling grid and replace ceiling tiles.
  • Perform visual roof inspections
  • Perform general maintenance tech duties as assigned by Site Operations Management team
  • 1st line of support to address escalations or emergencies if they arise
  • Ensure that all customer complaints are handled professionally, appropriately, and timely

Physical Demands & Work Environment

  • Prolonged periods walking or standing
  • Must be able to lift, carry, and place up to 50 pounds at a time
  • Must be able to work days, nights, weekends, and/or holidays as needed
  • Must be able to bend or stoop frequently
  • Must be able to work at heights on mobile or stationary work platforms
  • Must be able to operate powered industrial trucks
  • Must possess valid provincial driver's license; may be required to travel via car within a

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