Operations Supervisor - Calgary, Canada - CanWel Building Materials Ltd

CanWel Building Materials Ltd

Verified Company

Calgary, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Operations Supervisor

Calgary, AB

Permanent Full-Time

Reference Number:
CAN-AB-CAL

SUMMARY

Reporting to the Branch Supervisor, the Operations Supervisor is responsible for the daily operation of the warehouse and warehouse staff in the areas of order picking, shipping, load planning, receiving, warehouse optimization and workplace safety.

EXPECTED CONTRIBUTIONS

Warehouse Operations
Maintain an efficient and safe warehouse while meeting customer service levels and achieving inventory integrity.

Plan and oversee the flow of products, inbound and out, to ensure costeffective movement while meeting customer expectations and company standards.
Ensure order picking and shipping levels are sufficient and inventory discrepancies are at a minimum for customers to receive complete orders, in perfect condition, with ontime deliveries.
On an ongoing basis, work with the Branch Supervisor to review and improve operating procedures in order to achieve customer service levels, warehouse safety, cleanliness, and capacity issues.
Manage all operational equipment, maximizing efficiency and ensuring good fleet maintenance in accordance with company standards.
Responsible for maintenance, upkeep, and security of the warehouse.
Review invoices, orders, vacation schedules, and demand forecasts to estimate peak delivery periods and maintain appropriate staffing levels.
Ensure compliance with Alberta health and safety regulations and Corporate safety guidelines.
Investigate and resolve external and internal customer issues and complaints in a timely manner.
Communicate and implement company policies and standard operating procedures as required.
Work with purchasing staff to identify and correct inventory accuracy issues.

Staff Management
Supervise a team of approximately 5 to 8 warehouse employees.

Create and maintain a positive work environment and a team atmosphere.
Create work schedules, assign tasks to warehouse staff, and manage labour costs such as overtime.
Coordinate job training and safety training for applicable employees.
Conduct yearly Employee Performance Reviews and midyear Performance Discussions with applicable staff.
Address employee issues in a fair and consistent manner.

Requirements:

EXPERIENCE

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of principles and procedures for excellent customer service, hiring, training, motivating, and developing staff, including setting performance standards and monitoring performance
Proven experience in coaching and training staff
Excellent organizational and teambuilding skills
Ability to clearly communicate with internal and external parties in a professional and courteous manner
Able to prioritize, problemsolve and meet deadlines in a fastpaced environment.
Good computer skills with demonstrated proficiency with Word, Excel, and ERP systems

EDUCATION