Information Technology - Toronto, Canada - n-Bits Technology Services INC.

Description

• Langue de travail: Bilingue
• Heures de travail: 35 to 40 hours per week
• Education:
• Expérience:

• Other trades certificate or diploma

• Help desk
• Financial technology
• Information technology (IT) infrastructure

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide customer service
• Manage incidents

• Information Technology Infrastructure Library (ITIL)
• Networking hardware
• MS Office
• MS Windows
• TCP/IP
• Wireless networks

• Call centre

• Criminal record check

• Own transportation

• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Ability to multitask
• Time management
• Honesty

• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is your current field of study?
• What is your current level of study?

• 2 years to less than 3 years

• Bonus
• Night shift premium