Support Worker - Powell River, Canada - Lift Community Services

Lift Community Services

Verified Company

Powell River, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Lift Community Services is working with all levels of government to eliminate poverty in the qathet Regional District and coordinate an end to the toxic drug health emergency. We are seeking an individual who is passionate about supporting from a harm-reduction approach while serving patrons. Our vision is a welcoming, inclusive, and diversity-affirming community that is free of poverty and full of heart. At Lift, we believe a thriving, sustainable community comes from a collaborative, equitable, future-focused approach.

Our programs and services include employment services, supportive housing and homeless outreach, temporary shelter services, literacy programs and outreach, immigrant services, adult and family on-demand support.

We also provide community leadership and development in overdose response planning, poverty reduction planning, and other projects that develop a more connected and resilient community.

Lift operates many resource centres in our community, including the local WorkBC Centre, the Community Resource Centre, the Family Place, and the Dr.

Elsie Paul Literacy Centre and the Nook Social Enterprise Cafe both located at the Powell River Public Library.

Lift Community Services is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

The Position

Under the direction of the Community Resource Centre coordinator, this Support Worker position helps to develop, coordinate and deliver services for the Community Resource Centre.

The Support Worker assists patrons through advocacy and referrals, helps to coordinate in-house programs, and assists with the day-to-day operations of the facility.

The Support Worker also helps document patron and program activity and participates in team project planning and vision meetings.

Overview

Hours: 18 to 20/week
Hourly Wage: $22.65/hr
Job Type: Regular Part-Time
Reports to: Community Resource Centre coordinator
Closing Date: June 14, 2023

Key Tasks and Competencies

Oversee Legal Aid Community Partner program
Maintain database of other community services and programs
Provide support for patrons including, but not limited to:
Offering check-ins to evaluate the patrons' wellbeing
Problem solve with patrons to assist overcoming challenges
Refer patrons to other services as required
Help plan and support special events at the Centre
Receive patrons, offer tours to describe available services; foster a welcoming and comfortable environment
Oversee laundry and computer usage and other patron resources
Perform daily/routine maintenance and janitorial duties to ensure clean premises as required
Demonstrated ability to remain neutral, nonjudgmental and professional when interacting with and supporting marginalized patron
Demonstrated understanding of the confidentiality and sensitivity of the role
Demonstrated ability to communicate effectively both verbally and in writing
Ability to manage multiple competing priorities in a fastpaced environment
Demonstrated ability to establish and maintain rapport with patrons and stakeholders, including strong interpersonal skills and demonstrated professionalism and diplomacy
Perform such other functions reasonably related to the above

Qualifications and Lived Experience

Basic understanding of street culture
Ethically aligned with Harm-Reduction practices
Reliable, responsive, and supportive team member
Demonstrates excellent communication and active listening skills
Ability to handle sensitive information and maintain confidentiality

Education and Training

Related diploma or degree preferred or minimum Grade 12, plus two (2) years of recent related experience or an equivalent combination of education, training and experience.
Current First Aid and Naloxone Training will be refreshed/provided as needed
Internet literacy and knowledge, ability to easily navigate online platforms
Familiar with Legal Aid services, relevant community partners and services, and other services such as duty counsel
Understand the needs of individuals with cooccurring disorders
Systemsbased knowledge: navigating criminal justice and social services, referrals and connections to other service providers, working and communicating across services/teams
Is familiar with common health issues, and knows when a health issue is an emergency

Skills and Abilities

Demonstrated ability to work independently, organize work, and practice selfcare
Demonstrated ability to understand and maintain established professional boundaries
Ability to remain calm and responsive during crisis incident response
Ability to receive and implement constructive feedback
Contribute to a culturally safe environment
Ability to be on your feet for much of the day
Ability t