workforce planning specialist - Calgary - beBeeforecast

    beBeeforecast
    beBeeforecast Calgary

    3 days ago

    Job title: Workforce Management Analyst

    Description

    Job Overview

    The ideal candidate will optimize staffing levels for our Contact Centre Care Access Team by analyzing call volumes and performance metrics.

    • Forecasting workforce needs to ensure adequate staff levels are maintained.

    This is a full-time role requiring flexible scheduling including potential evening and weekend hours. The successful candidate will have excellent analytical skills, be highly organized, and possess the ability to effectively communicate with colleagues at all levels of the organization.


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