Client Care Team Member - Fredericton, Canada - Virtual Veterinary Solutions Inc
1 week ago
Description
Client Care Team Member
Do you love people as much as animals and have a true passion for excellence in customer care? Are you adaptable, positive, and self driven? The Client Care Team Member role may be of interest to you
Position:
The Client Care Team Member position is the front line of communication between veterinary hospitals and their clients. As such, they are responsible for supporting the vision of the company and veterinary hospitals that they represent.
The position requires a desire to deliver the highest quality of customer service using superior listening skills, responsiveness, empathy, confidence, and professionalism to ensure that every interaction is positive.
This position is not working hands on with animals._
Employees work in an open office environment, this is NOT a remote, work from home position.
Qualities:
- Responsiveness reliability, and confidence.
- Ability to express empathy and professionalism.
- Excellent interpersonal skills with emphasis on verbal/written communications.
- Ability to handle multiple tasks simultaneously.
- Punctual, regular, and consistent attendance.
- Exceptional listening skills.
- High personal standard for quality.
- Computer skills
- Excellent writing skills, including spelling, grammar, and punctuation.
Experience in the animal healthcare industry is an asset.
Job Types:
Full-time, Permanent
Salary:
$15.00-$17.00 per hour
Benefits:
- Casual dress
- Dental care
- Onsite parking
- Paid time off
- Store discount
- Tuition reimbursement
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Ability to commute/relocate:
- Fredericton, NB E3C 2M6: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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