Capital & Maintenance Program Analyst - Toronto, Canada - Toronto Hydro

Toronto Hydro
Toronto Hydro
Verified Company
Toronto, Canada

4 weeks ago

Sophia Lee

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Sophia Lee

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Description

WORK ILLUSTRATION
The Capital and Maintenance Program Analyst is responsible for the effective business operations associated with THESL Capital and Maintenance programs for Capital Projects


Responsibilities include:

generating reports related to the THESL Capital and Maintenance Work Programs by performing data gathering, data analysis, and identifying gaps and trends; Identifying, developing and implementing automation/modernization of workflow processes and reports; Developing process maps, procedures and tools to ensure governance and compliance in the program delivery to assist leaders and external stakeholders in the efficient and effective management of the programs and proving support for the ongoing responsibilities of the construction group.


The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.


_Toronto Hydro has implemented a mandatory vaccination requirement for all its employees. Proof of full vaccination will be required upon receiving a conditional offer of employment. Toronto Hydro will provide reasonable accommodation to individuals who cannot be vaccinated due to disability or any other ground protected by the Ontario Human Rights Code._

KEY RESPONSIBILITIES:


  • Extract data from multiple sources, perform data validation, data analysis and create detailed reports pertaining to program delivery status and outcomes and ensures accuracy of data
  • Identify opportunities, develop, and implement solutions to improve analytics and workflow automation utilizing available tools and systems (e.g., Alteryx, Tableau)
  • Lead process mapping activities in support of departmental continuous improvement programs.
  • Partner with multidisciplinary teams to effectively handle contractor/auditor requests, make changes through the portal swiftly
  • Identify gaps and trends and performs analyses to determine root causes and develops recommended solutions.
  • Liaise with internal and external stakeholders to assist in the successful coordination and delivery of program execution
  • Perform periodic analysis and monitoring of operations data for the purposes of quality assurance.
  • Participate in corporate wide initiatives to support overall business strategy.
  • Performs additional duties as assigned.

REQUIREMENTS:


  • Bachelor degree in Business Administration, Engineering or Information Technology / Computer Science.
  • Five to seven (57) years of experience in schedule development, data analysis, gap analysis, report creation, workflow automation, business process design, business intelligence and performance management.
  • Experience in working with databases, implementing workflow automation solutions using Python/R, Alteryx, SQL, VBA, Tableau would be considered an asset
  • Three (3) or more years of experience in business process redesign, analysis for business projects, identification areas for improvement and development of new initiatives.
  • Additional certificates or considered an asset: Business Analyst Professional (CBAP), Six Sigma, Data Science, etc.
  • Awareness of project/program management processes, principles and methodologies; Project Management Professional (PMP) designation is an asset
  • Excellent verbal and written communication skills.
  • Excellent analytical and business solution development skills, including the proven ability to function effectively in a dynamic environment
  • Able to proactively flag atrisk areas of business based on analysis of data and KPIs.
  • Ability to develop statistical tracking methodologies to track performance and measurement against set standards of quality
  • Ability to develop dependable feedback systems and tracking
  • Experience with process mapping and procedure writing.
  • Business and strategic thinking acumen
Toronto Hydro has introduced a Hybrid Work Arrangement. This position allows for remote work up to three days per week, based on business needs.

Employees will be required to come onsite on those days when they are involved in activities that they or their leader feel are better conducted in person.

You are expected to live in Ontario and within reasonable commuting distance of the office.


Job Segment:
Data Analyst, Computer Science, Program Manager, QA, Six Sigma, Data, Management, Technology, Quality

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