Student Health - Halifax, Canada - Dalhousie University

Dalhousie University

Verified Company

Halifax, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Position Details:

Department/Unit

Location

Posting Number

Employee Group

Position Type

Duration of Contract (if applicable)

Employment Type

Full-time Equivalency (FTE)

Salary
- $ $31.81 per hour ($45,639 - $57,886 per annum, 35 hours per week)

Classification

Provisional Statement

About Dalhousie University

Dalhousie University is Atlantic Canada's leading researchintensive university and a driver of the region's intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purposedriven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

The Student Health & Wellness Centre provides Dalhousie and King's students and currently registered community patients with primary health care and counselling services and, in some cases, specialist care. Reporting to the Director of Operations and as part of the administrative team, the Student Health & Wellness Clerk will provide necessary daytoday logístical, medical office, and clerical support in keeping the Student Health & Wellness Centre's operations running smoothly.

Key Responsibilities

Provide front desk reception duties at the front counter of the Student Health & Wellness Centre including appointment booking and patient registration in an electronic health record (EHR) software (using in person, phone and online systems to book appointments, prepare and update client charts with current demographic and insurance information, greet and check patients in for their appointments).
Demonstrate excellent, responsive and helpful customer service skills in responding to inperson, electronic and telephone inquiries from a diversity of patients.
Using the EHR, process test results, requisitions, letters, incoming mail and faxed correspondence, ensuring a high degree of accuracy and timely completion to ensure confidential health information is distributed to physicians.
Stock medical instruments and supplies in physician exam rooms and nursing stations. Collect used instruments and clean/sterilize and package for new use.

Note
These positions currently have a 35-hour weekly schedule from Monday to Friday (Centre hours of operation are M-Th 8am-7pm, F 8am-6pm):

Position 1: Mondays 10:00 am-7:00 pm, Tuesdays/Wednesdays 9:30 am-5:00 pm, Thursdays 10:00 am-5:00 pm, Friday 10:30 am-5:00 pm
Position 2: Mondays 10:30 am7:30 pm, Tuesdays/Wednesdays 10:30 am6:00 pm, Thursdays 11:00 am6:00 pm, Fridays 11:30 am6:00 pm

Due to operational requirements, the successful applicant is required to work in-person on campus.

Required Qualifications

Medical Office Administration program with approximately three to five years' medical office experience (or equivalent combination of training and experience).
Demonstrated experience in providing exceptional customer service, drawing on strong communication (verbal and written) skills, ability to work well in a team environment in providing inclusive support to a diversity of patients.
Excellent working knowledge of medical terminology and experience using electronic health records software.
Demonstrated ability to work in a busy, fastpaced environment with a wide variety of clients and to handle confidential information in accordance with PHIA, PIPEDA, and FOIPOP.
Attention to detail is essential along with good organizational, time management and prioritization skills.
Familiarity and experience with medical tools, equipment and sterilization processes.
Ability to lift up to
20lbs. on a semiweekly basis.

Assets

Job Competencies

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Diversity Statement