Family Engagement Worker, Northeast Hub - Edmonton, Canada - Terra Centre

Terra Centre

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Mission:
Empowering Teen Parents to Succeed

Vision:
Teen Parent Families Thrive and Enrich our Community

Job ID: 23-015TERRA

Job Overview:

Working with families referred from the Northeast Edmonton Family Resource Network (FRN) and Terra's Family Learning Program, the NE Family Engagement Worker assists young parents in their development of positive parenting skills to foster healthy parent child relationships.

Through home visits and community outreach, participants are supported to make healthy choices and to develop their capacity to effectively meet the needs of their children.

While most participants on the caseload will be young parents, the FRN has the option of assigning other families to this position.

Reporting to the Supervisor, Family Learning Program, the NE Family Engagement Worker will be part of a team at Terra and at the C5 Northeast Hub and will contribute to planning and service delivery discussions at both sites.

The NE Family Engagement Worker will work closely and in collaboration with the other service delivery partners at the C5 Northeast Hub to ensure families are well supported by and connected to their community.

Job Conditions:

This is a full-time, (35 hours/week) position with flexible hours, Monday through Friday. 1-2 evenings are required based on the needs of families and staff and to support day/evening programming.

The position will be working out of the Terra West office located at Street as well as the C5 HUB located at 14017 Victoria Trail NW.

Key responsibilities:

Provide ongoing support to children and families through home visits, telephone calls, and other support strategies to identify priorities and goals of participants and develop action steps to address those priorities in their individual and family life
Demonstrate a commitment to the wellbeing and best interests of teen parents by conducting all interactions with participants in a professional, respectful, and nonjudgmental manner while maintaining healthy professional boundaries
Identify and foster relationship building with community resources and contacts to continually enhance programming to benefit both families and the outcomes of the program
Refer families as necessary to other relevant community services offered at the C5 Northeast Hub and assist participants in building a strong connection with their community
Advocate for families in crisis, assist with problem solving, communication skills, decisionmaking skills, and goal planning to increase their confidence in meeting the needs of their children and family
Support selfadvocacy practices to assist families to become their own best advocates and learn to access services and support independently
Adhere to all safety protocols established by the agency for onsite, group and community meetings/interactions
Complete documentation, reports and maintain participant files in full compliance with policies and procedures.
Record and monitor the progress on client goals and acknowledge the attainment of participants goals, milestones and/or efforts towards their achievement
Collect outcomes, measure data, compile monthly statistical information and complete evaluation activities as required
Work in partnership and with an open mind to contribute to ongoing development of the Hub service delivery model and programs
As directed and/or indicated, represent Terra in community and interagency functions
Seek opportunities for collaboration and cooperative work with other community agencies and partners to meet the needs of participants and contribute to the development of team and agencywide knowledge and skills.
Participate in ongoing professional development and the performance review process and actively seek opportunities to enhance personal/professional knowledge and skills.
Participate in selfevaluation, peer evaluation, volunteer, and student evaluation.
Expand personal sensitivity and knowledge regarding different cultures.

Qualifications:

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Knowledge and Abilities:_

Postsecondary diploma or degree in Human Services, Education, Special Education
Experience providing outreach support services through home visitation
Experience providing life skills coaching and training
Experience working with low income, vulnerable and marginalized participants, including people facing multiple barriers such as mental illness and substance abuse
Ability to work with families from diverse cultural backgrounds.
Ability to speak a second language is an asset
Ability to develop positive, effective, professional rapport and relationships with youth
Knowledge of referral services and supports within the Edmonton community and/or the ability to research and connect with community resources
Understanding and knowledge of the issues young people face when pregnant and parenting
The ability to work independently in a selfdirected environment with strong time managemen