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Room Attendant - Calgary, Canada - Accor

Accor Calgary, Canada

1 month ago

Full time

Description

Company Description

Centrally located in downtown Calgary, Fairmont Palliser is the city's premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience.

Job Description

Room Attendant
You are at the heart of the hotel where first impression is everything As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What's in it for you:

Employee benefit card offering discounted rates in Accor worldwide

Competitive benefit program, including medical, dental, vision, retirement savings, employee and family assistance program.

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Consistently offer professional, friendly and engaging service

Clean all assigned guestrooms to standards set by The Fairmont Palliser including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies

Sign master keys in and out daily

Stocking of linen carts

Stocking of Guest Room Mini-bars

Proper usage of cleaning products including wearing all required personal protective equipment

Update and record all cleaned rooms

Return and properly tag all lost and found articles in the Housekeeping Office

Report necessary maintenance items

Following all training provided on Safe Work Practices and job procedures to ensure a safe, environment for all guests and colleagues

Follow all safety and sanitation policies

Report any repairs or maintenance required in rooms promptly to the Housekeeping Office

All other duties as assigned

Qualifications

Physical aspects of position include but not limited to:

Constant standing and walking throughout shift

Frequent lifting and carrying up to 30 lbs.

Occasional ascending or descending ladders, stairs and ramps

Physically capable of performing duties which involve repetitive bending, kneeling, pushing, pulling and lifting of heavy objects.

Must be able to safely operate motorized HOSTAR car

Your experience and skills include:

Warm and caring personality; previous housekeeping experience is an asset

Ability to anticipate and focus attention on guest needs, being professional and welcoming

Excellent organizational skills and time management

Strong interpersonal and problem solving abilities

Ability to work cohesively with fellow colleagues as part of a team with minimum supervision

Ability to communicate effectively in English both written and verbal; strong organizational and time-management skills

Additional Information

Your team and working environment:

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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