Transportation Supervisor - Cambridge

MAKE GREAT PIZZA — AND MORE — POSSIBLE · Be a part of the world's #1 Pizza company and watch your career grow · Job Description · The Transportation Supervisor is responsible for supervising and coordinating the transportation team members (AZ, DZ, Yard Drivers). They are respon ...

Job description

MAKE GREAT PIZZA — AND MORE — POSSIBLE

Be a part of the world's #1 Pizza company and watch your career grow

Job Description

The Transportation Supervisor is responsible for supervising and coordinating the transportation team members (AZ, DZ, Yard Drivers). They are responsible for effectively and efficiently handling customer service complaints and concerns.

They are also to be an active participant in the training and coaching of team members with their job duties, responsibilities, and safety.

SCHEDULE:
Monday to Friday 6:00PM -2:30AM

Compensation - $65,000-$90,000

Responsibilities And Duties

Leadership

Participate in the recruitment of new transportation team members
Attend and participate in Leadership and Development training sessions
Assist with the coordination of safety, team and other meetings
Supervise and lead the delivery and service team in the absence of the Transportation Manager
Create training plans and assist in the training of team members
Resolve driver concerns in Transportation Manager's absence
Keep the Transportation Manager informed when team members are not meeting expectations
Follow the progressive discipline process according to company policy
Assist with the annual performance appraisal process
Make compensation recommendations to Transportation Manager
Ensure a safe and positive work environment in compliance with OHSA, company standards, local, provincial, and federal requirements, as well as ensuring there is an overall positive morale and respect among team members
Act as a role model for following all company policies and procedures, including uniform and PPE requirements

Reporting and Budgeting

Assist with all departmentally generated reports
Contribute to development of the annual department budget preparation for SCC Management's review and approval
Accurately complete all necessary paperwork

Routing, Scheduling, Hours of Service and Maintenance

Weekly schedule driver routes and re-routing as necessary to ensure route coverage
Conduct route analysis and recommend saving opportunities to Manager
Monitor driver hours of service via onboard system
Conduct route observations to ensure Drivers are safely performing their duties as required by company and MTO standards (The numbers of observations per period are determined by the number of drivers at the SCC)
Maintain driver qualification file
Schedule truck maintenance and maintain fleet image
Conduct accident investigations
Coordinate deliveries and backhauls activities
Assist the Transportation Manager with truck leasing meetings to ensure PMs are met to Domino's standard and repairs are completed in a timely manner
Perform other duties as assigned by leadership
Monitor driver's performance and hold them accountable when performance is below expectations, using coaching and/or progressive discipline as needed
Complete driver's annual performance reviews
Review driver's Lytx and logs and coach according to company
Collaborate in driver onboarding and training

Customer Service

Assist in answering Slice of Pie complaints
Maintain positive customer relationships
Review Customer Surveys

Miscellaneous

Based on business needs and if qualified, drive a company commercial vehicle for a delivery when necessary
Based on business needs and if qualified, drive a company commercial vehicle for service drop-off when necessary
Other duties as assigned

Qualifications

High School Diploma or GED, college or university diploma or degree preferred

3-5 years of documented transportation supervisory experience
2-3 years of route scheduling experience
MS Office, SAP, Transportation Management Systems (TMS), computers, and scanner equipment/software
Experience with RoadNet considered an asset
Valid AZ Driver's License considered an asset
Knowledge of Ministry of Transportation rules and regulations
Knowledge of Hours of Service (HOS) regulations
Possess a good working knowledge of Canadian geography, with the ability to navigate and coordinate routes
Mechanical repair knowledge for trucks and trailers is an asset
Intermediate Microsoft Office skills
Excellent written and verbal communication skills
Strong organizational skills and the ability to work on multiple tasks simultaneously with strong attention to detail
Proactive attitude and takes initiative to prevent issues
Team oriented and safety minded
Available to work shifts that may be scheduled anytime during a 24-hour day, over any 7-day period

Physical Requirements

Able to sit for long periods of time, working in an office environment using typical office equipment including frequent typing
May be required to reach with hands and arms regularly, occasionally stand and walk, occasionally lift up to 50 pounds, and rarely lift up to 75 pounds
Able to perform heavy pushing/pulling of product
Able to work in refrigerated conditions or extreme temperatures as well as work in an environment with exposure to loud machinery and vibration, both indoors and outdoors
Able to work around yeast and flour

Additional Information

All your information will be kept confidential according to EEO guidelines.

At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team We have continued to prove we "Put our People First" by making sure our work environment is safe and provides stability for you as a team member.

The brand continues to deliver the "Power of Possible" to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores


Domino's offers:
Competitive wages
Paid Holidays and Vacation
Positive work environment
Benefits on the first day of employment
RRSP matching contributions after 60 days
15% off the purchase price of stock
Company bonus
Safety bonus
Referral bonuses