Customer Care Representative - Surrey, Canada - True Level Concrete
2 weeks ago
Description
True Level Concrete, a regional leader in the foundation repair industry, is looking for a Customer Care Specialist to join our growing team.
Our purpose is to redefine the construction industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At True Level Concrete we also redefine for our employees.We want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.
What We Would Provide You:
- A trusting, respectful, and fun culture
- The best tools and training to get the job done the right way
- A solid pay and benefits package
- A team you can be proud of we've been awarded
- Opportunities for professional growth
What You Would Do:
- Represent us by answering calls, setting service and sales appointments, scheduling production installations, and following up with customers on various issues
- Provide tactical support to other departments of the company
- Keep customer records and database current
- Communicate with customers to ensure their satisfaction with our work
- Provide customers with a remarkable experience
What We Need for this Role:
- Experience in the customer service field
- Exceptional telephone and interpersonal skills
- Proficiency in computer programs and apps
Job Types:
Full-time, Permanent
Salary:
$35,000.00-$60,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location:
One location
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