Operations Manager - Colborne, Canada - Wesco

Wesco

Verified Company

Colborne, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

This position is located in Brockville, Ontario
As the Manager - Operations you will manage multiple priorities in a customer-centered environment. While leading a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. Providing exceptional customer service through order fulfilment and problem resolution. You will oversee key performance indictors (KPIs) to maintain and improve service quality. You may manage employees in a unionized environment.

Responsibilities

Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems.
Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.
Maintains a safe, secure and inclusive workplace.
Manages, coaches, mentors, hires and trains employees. This also includes performance management.
Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).
Manages expensebased profit and loss statement (P&L) to plan.
Drives efficiencies within the facility using LEAN methodologies.
Maintains facility tourready standards.
Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).
Matches facility capacities to customer/sales professionals' expectations. Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.
Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.
Actively engaged in developing annual budgets for the facility.

Qualifications

High School Degree or Equivalent required; Bachelor's Degree preferred
5+ years' operations experience, specifically in distribution center facilities preferred
Experience managing a group or team of individual contributors and/or indirectly supervises support staff
Ability to effectively communicate in both group and individual settings
Capable of handling multiple priorities with a high sense of urgency
Ability to travel 025% of the time
WESCO International, Inc., including its subsidiaries and affiliates ("WESCO"), is an Equal Opportunity and Affirmative Action Employer. It is the policy of WESCO to not discriminate against any job applicant or employee based on age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, gender identity, national origin, or protected veteran status or any other protected status.

This policy includes but is not limited to the following:
recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, or termination._
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