Customer Service Specialist - Mississauga, Canada - ES OpCo Canada II Ltd.

Description

We are looking for a Customer Service Specialist who is responsible for delivering a positive customer experience and helping us our business grow in Canada.

• Able and eager to contribute to Veseris' strategies and tactics.
• Able to work independently and as part of a team.
• Able to work in a fastpaced working environment, multitask and prioritize with mínimal supervision.
• Detail oriented with strong organizational skills.
• Able to solve problems efficiently.

• Creating and maintaining strong customer and internal relationships, and communications.
• Data entry and minor accounting functions to support customer orders.
• Assists Key Account Mangers with inside sales support.
• Identifying and resolving customer issues.
• Coordinates daily outbound logistics with operational teams to fulfill customer orders.
• Manages inventory stocking and forecasting through customer demand tools.
• Upselling products and services.
• Keeping up with product and service information.
• Assists with other project work as needed when assigned.

• University degree or diploma in business or related field, or previous customer service experience.
• Familiarity with pest management, agriculture or environmental sciences industries is considered an asset.
• Selfmotivated, ability to work independently, and detail oriented.
• Strong English verbal and written communication skills, French is considered an important asset.
• Proficient in or ability to learn Microsoft Office and Microsoft Dynamics.