Nurse Case Manager- 21-Month Contract - Ontario, Canada - Innomar Strategies

    Innomar Strategies
    Innomar Strategies Ontario, Canada

    Found in: Talent CA C2 - 1 week ago

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    Temps Plein
    Description

    Cherchez-vous à faire une différence dans la vie d'un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et collaborative, axée sur le patient et soucieuse de faire la différence. En tant qu'organisation nous sommes unis par notre responsabilité d'œuvrer pour des vies plus saines. Joignez-vous à nous et postulez dès aujourd'hui

    Ce que vous ferez

    PRIMARY DUTIES AND RESPONSIBILITIES:

  • Providesupporttopatientsandhealthcareproviders,includingbutnotlimitedtoinformationon the Patient Support services, specific diseases and therapies based on manufacturerprovided materials and product monograph;
  • Work with patients and families to complete a needs assesment related to medication access;
  • Acts as a liaison between patients, families, healthcareprovidersand payers related to medication access.
  • Provide answers to general inquiry calls submitted via telephone or web-based platforms on program services, disease state or product related questions, based on information provided as part of the program materials
  • Provide ongoing support on disease state or product related questions, based on information provided as part of the program materials to ensure patient adherence, as dictated by the needs of the patient.
  • Refer the patient to contact their healthcare provider should the patient have clinical questions, assessments and situations that fall outside program provided materials or manufacturer product monograph;
  • Database management and ongoing auditing of files and information captured;
  • Administerandadheretocase-managementprotocols,includingdatacollection,on-going patient follow-up, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers;
  • Workdirectlywiththereimbursementspecialistandthephysiciantosecurefundingfortheirpatient's therapies; assist with alternative funding searches when needed;
  • Prepareforandattendextensive,specializedtrainingsessionsforspecifictherapiesprovidedbythe pharmaceutical team, as required;
  • Attend pharmaceutical meetings as required;
  • Attendpatientmeetings,conferencesasneededtoeducatepatients andproviderson Patient Support Program services;
  • Work with patient associations and advocacy groups, as required;
  • Establish and maintain partnerships with pharmaceutical team;
  • Liaisewithhealthcareproviders,pharmaciesandinfusionclinics,andotheragenciesasrequired,to coordinate infusions, drug delivery and resolve issues as they arise;
  • Clear communication to the manager, team and the client regarding the management of patient cases;
  • Withthemanagers,participateinthetrainingprocessofnewDrug Access Navigator,includingbutnotlimited to shadowing & call monitoring.
  • Provide feedback regarding current protocols, databases, processes, inter-departmental relationships
  • Report Adverse Events / Severe Adverse Events following program Standard Operating Procedures;
  • TheDrug Access required to be on standby/ on call as part of this role.

    • À quoi devraient ressembler vos antécédents

    EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • ABachelor'sdegreeinhealth care ora related field
  • Requiresaminimumofthree (3)years, and preference of greater than five (5)years,in the healthcare, pharmaceutical or insurance industry or related experience;
  • Thepreferredcandidatehashealthcareandcasemanagementexperienceinmedicalorhospital practice or the insurance or bio-pharma industry;
  • Bilingualism (French and English) strongly preferred;

    • Ce qu'AmerisourceBergen offre

    Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l'offre de programmes d'avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l'ensemble de nos associés.

    Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l'entreprise, tandis que d'autres sont offerts par les cotisations des associés. Les offres d'avantages sociaux spécifiques peuvent varier selon l'emplacement, le poste ou l'unité d'affaires.

    Calendrier

    Temps Plein

    Affiliated Companies:

    Affiliated Companies: Innomar Strategies