Ayava Platform Project Manager - Toronto, Canada - Cognizant Technology Solutions

Description

Avaya Platform Project Manager

Job Overview:

As an Avaya Platform Project Manager, you will play a pivotal role in overseeing the planning, execution, and closure of information technology projects with a specific focus on Avaya platforms and hybrid agile-waterfall methodologies. This position involves managing low to moderately complex projects within a Telecom environment throughout their entire lifecycle, ensuring successful delivery on time and within budget.

Key Responsibilities:

In this role, your responsibilities include collaborating with key stakeholders to define and capture project requirements for new IT initiatives, ensuring that project scoping aligns with Avaya platform objectives. You will develop comprehensive project plans encompassing activities, timelines, resource allocation, budget allocation, and quality metrics, tailored to Avaya projects. Leading project kickoff meetings will be crucial to establish clear objectives, define roles and responsibilities, and assess potential risks specific to Avaya platforms.

Your role as an Avaya Platform Project Manager involves overseeing day-to-day project activities, meticulously tracking progress and milestones, and proactively identifying and addressing any schedule or budget deviations, ensuring that Avaya platform projects stay on track. You will chair status update meetings, engaging project team members, and maintaining visibility for executive stakeholders to keep them informed about Avaya project progress. Additionally, you will present reports on project quality, utilization trends, and progress toward key performance indicators (KPIs) specific to Avaya platform initiatives.

Executing change control and risk management processes will be critical to ensuring that Avaya platform projects align with business needs and addressing any risks or changes that may arise during project execution. You will also document lessons learned at project closure to support continuous improvement efforts, particularly for Avaya projects, and ensure strict adherence to all applicable policies, processes, and documentation standards throughout the project lifecycle.

Qualifications:

Educational Background: Bachelor's degree in a relevant field such as business, IT, or engineering.

Experience: 2-3 years of direct technology project coordination experience.

Methodology Knowledge: Working knowledge of Agile, Waterfall, and Hybrid project management approaches.

Certifications: Certification in project management (e.g., PMP, SAFe, CSM, etc.).

Key Skills: Outstanding analytical, organizational, and leadership abilities, especially when managing Avaya platform projects.

Mandatory Skills:

IT Expertise: A strong understanding of IT infrastructure, networks, systems, and software applications, enabling you to manage integrated technology projects effectively, particularly in the context of Avaya platforms.

Project Management Tools: Hands-on experience with project management software tools such as MS Project, Jira, etc.

SDLC Knowledge: Familiarity with SDLC methodologies and integration best practices, particularly relevant to Avaya projects.

Analytics: Proficiency in using analytical skills to synthesize data into actionable insights for planning and decision-making.

Cloud Technologies: Knowledge of cloud technologies, particularly as projects involve migration to cloud-based platforms, which is often a part of Avaya platform initiatives.

Preferred Skills:

Team Leadership: Demonstrated team leadership abilities, including motivating cross-functional resources to achieve project milestones, especially in Avaya platform projects.

Conflict Management: Skillful in conflict management to facilitate collaboration and compromise among project stakeholders, a valuable skill for Avaya platform project success.

Executive Communication: Proficiency in executive presentation to align stakeholders at senior levels, a critical skill for Avaya platform project management.

Mentorship: Coach and mentor junior technical project managers to enhance their skills and knowledge, fostering growth in the context of Avaya projects.

Continuous Improvement: Identify opportunities for process and tool improvements to enhance project management practices, specifically tailored for Avaya platform projects.

As an Avaya Platform Project Manager, you will be a key player in ensuring the successful execution of Avaya platform projects within the Telecom environment. Your expertise in managing Avaya initiatives using hybrid methodologies will contribute to our continued success. We are committed to diversity and welcome all qualified applicants.