Supervisor Food Services - Toronto, Canada - City of Toronto

City of Toronto
City of Toronto
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Job ID: 40691


Job Category:
Community & Social Services


Division & Section:
Shelter, Support & Housing Admin, SSHA Homelessness Init & Prevention Svcs


Work Location:
Seaton House; 339 George St


Job Type & Duration:
Part-time, Temporary


Salary:86,500 to $108,459.00 per annum


Shift Information:
Monday to Sunday Rotating Shifts, up to 80 hours bi-weekly


Affiliation:
Non-Union


Number of Positions Open: 2


Posting Period: 30-Aug-2023 to 13-Sept-2023
Major Responsibilities:

  • Responsible for the effective supervision and organization of one or more institutional food services operations
  • Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others. Follows all City of Toronto staff policies
  • Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests.
  • Monitors and evaluates staff performance. Hears grievances, consults with labour relations and with Manager Food & Nutritional Services and proceeds with disciplinary action when necessary
  • Monitors program operations to ensure all services meet client needs and are provided in accordance with Divisional policies, procedures and applicable legislation and recommends changes to improve operational performance
  • Participates on committees/workgroups with internal/external stakeholders to review/enhance programming and services to clients. Assisting in the preparation of effective communication strategies for internal/external audiences
  • Facilitates staff meetings and training
  • Plans, develops and coordinates with appropriate management staff, special catering events for homeless residents within the community, such as BBQ's, holiday functions and emergency planning meetings
  • Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations as it relates to food services program. Monitors and controls spending on all purchase orders and contracts that are required for operations and authorizes contract release orders as needed
  • Maintains records and prepares operating reports as required
  • Supervises the safe, nutritious, cost effective preparation and service delivery of food
  • Plans menus following Canada's food Guide, prepares & places orders for food, cleaning supplies, paper goods, etc.
  • Plans menus according to special dietary requirements; provides a diverse menu reflecting the diversity of the client population; Monitors and controls food service operations inventories, incoming stock and delivery receipts
  • Consults with appropriate staff and residents to determine any special dietary or nutritional needs and ensures that collective/individual nutritional needs are met according to Canada's Food Guide and other legislated guidelines
  • Ensures the maintenance of proper sanitary conditions of kitchen and dining room areas
  • Arranges service calls with contracted companies for repair and continued preventative maintenance of equipment
  • Ensures food production/service areas are safe and in accordance with Occupational Health & Safety Guidelines
  • Ensures that sanitary conditions are maintained in kitchen/food service areas, according to Hazard Analysis Critical Control Points (HACCP) and other legislated food safety protocols
  • Complies with all requirements of the Workplace Safety and Insurance Board and City of Toronto policies regarding workplace accidents
  • Maintains security of the workplace by locking and checking equipment is turned off/stored appropriately
  • Liaises with clients, health care workers, counsellors and Shift Leaders in all programs, to sustain client centred service
  • Works shifts and weekends to provide supervisory coverage

Key Qualifications:


  • Postsecondary education in a professional discipline pertinent to the job function, or an equivalent combination of education and considerable experience.
  • Considerable experience in the operation of an institutional food service with in depth knowledge of quantity food preparation and service, including experience in menu planning.
  • Experience providing leadership to staff in a professional/institutional food service environment, preferably in a unionized environment.
  • Ability to effectively manage complex or challenging client issues, involving vulnerable populations within community settings.
  • Knowledge of holistic nutrition and therapeutic diets.
  • Knowledge of food service management, methods, materials and equipment employed in large scale food preparation and serving.
  • Knowledge of sanitary standards for food service areas and personnel.
  • Excellent and effective oral & written communication skills at a supervisory level.
  • Ability to problemsolve day to day food service work related matters.
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