Showroom Sales - Vaughan, Canada - Caesarstone

Caesarstone

Verified Company

Vaughan, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Showroom Sales & Design Consultant's responsibility is to drive sales revenue and quoting volume of Caesarstone products through the Design Centre while providing excellent customer service to all traffic within the Caesarstone showroom.

Reporting to the Regional Sales Manager, this position will be responsible for defined sales metrics within the Region, will be support homeowners and designers and coordinate the selection of Caesarstone counter tops.

As a direct point of contact with customers and consumers, this fast-paced role requires an in-depth understanding of the Caesarstone Connect quoting system, strong organizational skills, high attention to detail and the ability to react quickly.

Key Responsibilities:

Provide excellent customer service by assisting all clients in their selection of Caesarstone
Build customer relationships by providing prompt and exceptional service
Assist customers on the showroom floor by providing product information, advice as well as handing out samples
Provide retail consultations, quotes and design layouts for customers through consultative meetings
Facilitate sales transactions for Caesarstone products as part of the Caesarstone Connect Retail Program
Manage customer/consumer consultation schedule
Ownership of customer / consumer quoting pipeline for Caesarstone Connect showroom opportunities
Primary responsibility is to provide excellent customer service by assisting all clients in their selection of Caesarstone
Build customer relationships by providing prompt and exceptional service
Assist customers on the showroom floor by providing product information, design ideas, and advice as well as handing out samples.
Ensure upkeep and ownership of design center meeting room for customer/consumer meetings
Ensuring entire showroom is kept clean and tidy and maintenance of all showroom displays and facilities
Identify new customer opportunities and leads development to expand customer base
Organize, categorize and storage/release of all samples by product
Ensure that all samples and marketing material such as brochures are always kept at required stock levels (i.e. inventory count and reordering)
Ensure quality of samples prior to distribution
Conduct the administrative tasks of interbranch transfer of material
Ensure that all samples and marketing material such as brochures are kept at required stock levels at all times; organize, assemble and put away all samples by product

Requirements:

Postsecondary education (college/university) an asset
Ideally: interior design experience (studying or special interest)
Strong knowledge of office procedures and practices
Proven track record in providing effective and highquality customer service
Ability to work effectively in a team environment as well as independently
Resourceful and flexible
Strong analytical skills and sound professional judgment
Thorough, high attention to detail, strong organizational skills
Punctual, reliable to complete tasks on timely basis
Excellent listening skills and interpersonal skills
Working knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel, Oracle)
Selfmotivated team player who will fit well into highdemand, fastpaced work environment

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Ability to work flexible hours and on weekends, if needed

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Occasional lifting of items up to 50 lbs.

We are committed to fostering an inclusive and accessible environment. Caesarstone is an equal opportunity employer committed to diversity and inclusion.

Location website:
Canada