guest service agent - Calgary, Canada - 1393189 ALBERTA LTD

    1393189 ALBERTA LTD
    1393189 ALBERTA LTD Calgary, Canada

    2 weeks ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: Will train
    • Tasks

    • Register arriving guests and assign rooms
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide general information about points of interest in the area
    • Investigate and resolve complaints and claims
    • Process guests' departures, calculate charges and receive payments
    • Balance cash and complete balance sheets, cash reports and related forms
    • Follow emergency and safety procedures
    • Answer telephone and relay telephone calls and messages
    • Provide customer service
    • Work Term: Permanent
    • Work Language: English
    • Hours: 30 to 35 hours per week