IT Infrastructure Services 4, Senior IT Analyst - M365 - Calgary, AB
1 month ago
Job summary
The Senior IT Analyst will collaborate with clients seeking technical solutions to business problems and stakeholders across IT considering cloud deployments for new and existing technologies. This role is accountable for providing technical solutions and support across multiple platforms and systems (Microsoft 365, Azure, AWS and others), ensuring systems are supported and stable by responding to incidents and monitoring system health.This job requires operational cloud infrastructure support using Defender for Cloud and Defender for Cloud Apps. The senior analyst will also be responsible for providing expert-level support for complex troubleshooting issues.
This role is part of the Information Technology department at Alberta Health Services (AHS).
Responsibilities
- Conduct in-depth analysis of system issues, determine impact, coordinate with stakeholders to identify root causes and operational effects.
- Developand implement interim fixes while working towards long-term solutions for system stability.
- Manage vendor relationships to coordinate problem resolution.
Job description
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