Banquet Manager - Toronto, Canada - One King West Hotel & Residence

One King West Hotel & Residence

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Direct reports:
Assistant Banquet Manager, Servers, Bartenders, Porters

Ensure floor presence and greeting with clients upon arrival.
Handle all guest interactions with the highest level of hospitality and professionalism.
Attend all preevent and postevent meeting with clients, guests, and catering staff.
Attend all Weekly BEO Meetings
Holds prefunction meetings with banquet team, ensuring proper staffing and understanding of service.
Assigns job tasks and stations of the Banquet Servers.
Supervises the Banquet Servers during the shift and ensures friendly, courteous and efficient service is extended to all guests.
Maintains Banquet operating standards
To ensure Quarterly linen / glass / china / silver / banquet equipment inventories are scheduled and recorded properly.
Ensures all required equipment is available for event.
Requisitions liquor, wine, beer where appropriate.
Generates and promotes teamwork and good work ethics between the Banquet Servers and all other team members
Work closely with the Kitchen Team to coordinate food presentation and delivery times
Be familiar with the Union agreement referring to daily to ensure compliance
Advise staff of formal policies and procedures
Maintains a high level of cleanliness, sanitation and safety within the outlet in accordance to health regulations and Safety Program
Enforces provincial/territorial liquor legislation and regulations
To be aware and actively participate as part of the hotel fire emergency response team and ensure that all on duty staff are aware of their responsibility in case of emergency.

Conduct quarterly Department Meeting.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

A true desire to satisfy the needs of others in a fast paced environment
Must possess excellent interpersonal skills.
Motivated, selfstarter with the ability to think and work independently.
Creative problem solving and sound decision making abilities.
Must be able to speak, read, write and understand the English language.
Must be energetic, enthusiastic and selfmotivated
Results oriented with the ability to be flexible and work well in a busy and demanding environment
Adaptable, flexible, reacts and adjusts to last minute requests in a positive manner.
Must be service oriented, and able to identify opportunities to better serve our guests

EDUCATION & WORK EXPERIENCE: