Contact Centre Supervisor - Whitby, Canada - Asha IT Solutions

Description

• Experience: 5 years or more

• Conduct performance reviews
• Recruit and hire staff
• Coordinate, assign and review work
• Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
• Establish work schedules and procedures and coordinate activities with other work units or departments
• Examine and verify accuracy of work and authorize routine deposits and withdrawals
• Identify training needs and train workers in job duties and company policies
• Requisition materials and supplies
• Resolve workrelated problems and prepare and submit progress and other reports

• Attention to detail
• Fastpaced environment
• Work under pressure

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Reliability
• Team player

• Involves duties and responsibilities that lead to positive environmental outcomes

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week