Restaurant Supervisor - Burnaby, Canada - WINGS Pub Kingsway

Description

Job description
Restaurant Supervisor Job Summary
We are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business.

You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent guest service.

Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of guest service are a must.
Restaurant Supervisor


Responsibilities:

• Oversee all front and back of the house restaurant operations
• Ensure guest satisfaction through promoting excellent service; respond to guest complaints tactfully and professionally
• Maintain quality control for all food served
• Analyze staff evaluations and feedback to improve the guest's experience
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
• Oversee health code compliance and sanitation standards
• Seek ways to cut waste and decrease operational costs
• Train new employees and provide ongoing training for all staff
• Attend quarterly P&L meetings

Restaurant Supervisor Requirements and Qualifications

• Significant work experience in management and the hospitality industry
• Strong working knowledge of food and beverage service
• Ability to use restaurant management software
• Strong leadership skills
• Decisive and critical thinker

Work remotely

• No

Job Types:
Full-time, Permanent


Salary:
From $20.00 per hour


Job Types:
Full-time, Permanent


Salary:
From $20.00 per hour


Benefits:

• Discounted or free food

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift

Supplemental pay types:

• Overtime pay
• Tips

Ability to commute/relocate:

• Burnaby, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• Supervising: 2 years (required)
• Restaurant management: 2 years (required)

Licence/Certification:

• Serving It Right (required)

Shift availability:

• Day Shift (required)
• Night Shift (required)

Work Location:
In person