Solution Manager IT Service Management - Toronto, Ontario

Only for registered members Toronto, Ontario, Canada

1 week ago

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+Leading on a day-to-day basis an assigned portfolio of branch operations project delivery and governance responsibilities to deliver a high level of quality availability reliability and performance for WSIB's outsourced and managed services.

+Accountable on an ongoing basis for shaping the short-term plans and long-term strategy aligned with the broader IT roadmap for assigned service portfolio responsible for providing input into the overall divisional strategies including further optimization opportunities including outsourcing of existing or new services.

+Works with Leads Managers Directors to build maintain collaborative trusting relationships with internal external stakeholders as well as strategic vendors/suppliers ensure appropriate design installation configuration maintenance support optimization new existing processes strategies solutions.

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