Customer Service Assistant - North York, Canada - Ace Management Group Inc.

Ace Management Group Inc.
Ace Management Group Inc.
Verified Company
North York, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Customer Service Assistant


Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place.


Ace Management Group Inc. is looking for ambitious people who share our values and want to make every day better for people around the world.

If this sounds like you, and the career below sounds exciting, we'd like to hear from you.

As a
Customer Service Assistant, you will be the face of our clients.

You will interact with customers to bring our clients products and services to life You will create effective sales opportunities with each customer using the skills provided in our intensive training model.

You will establish sales objectives which will contribute towards the overall success of the business.


Key Accountabilities:


  • Meet sales, service, quality and productivity objectives
  • Responsible for interacting with new and existing customers and clients
  • Conduct needs analysis and provide advice to customers by effectively communicating the value and benefits of the products and services offered by our clients
  • Provide a high level of service, build relationships and provide accurate information and the appropriate solutions to new and existing customers
  • Raise issues, concerns and trends to the leadership team
  • Maintain a high level of product knowledge, operational process and services

Qualifications:


  • Experience in a retail, customer service or sales role
  • Postsecondary degree or equivalent work/business experience
  • Demonstrated ability to persuade and negotiate and must possess active listening skills
  • Effective client record management, with attention to detail
  • Ability to work in a fastpaced environment and manage multiple daytoday tasks
  • Strong computer skills, and a general knowledge level of the MS Office suite of products
  • Must have a valid driver's license and access to reliable transportation
    Job Types: Fulltime, Permanent

Salary:
$700.00-$1,000.00 per week


Schedule:

  • Monday to Friday
  • Weekends as needed

Education:


  • Secondary School (preferred)

Ability to Commute:

  • North York, ON M2H 2N8 (required)

Work Location:
In person
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