Program Assistant- Part-time - Dundas, Canada - St. Joseph's Home Care

St. Joseph's Home Care

Verified Company

Dundas, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Program Assistant
***: The Program Assistant - Visiting Nursing (PA-VN) is an administrative resource providing general clerical and admin support to the Visiting Nursing program. The PA-VN is responsible for data entry, collection of data, running reports, internal customer service, and other administrative tasks. The PA

VN is also responsible for the scheduling of the clinical field staff, assisting with payroll processing, and being the first point of contact for clinical field staff and patient inquiries. Additional responsibilities may include organization of events, ordering equipment / supplies, or participating on committees.

The PA-VN assists the Supervisor - Visiting Nursing and the Sr. Managers - Visiting Nursing in the successful day to day operation of the program.

RESPONSIBILITIES:

Performing general clerical functions (typing, filing, copying, faxing, correlating etc.)
Transferring information from various sources into computer software (eg. Procura, Excel)
Using software to run reports and generate information as requested
Preparing letters, notices, and other general documents for use in the Program
Entering data into preestablished templates, spreadsheets and other forms
Generating new reports, summaries, lists and forms as needed
Coordinating program scheduling of field staff hours
Fielding clinical staff calls regarding scheduling, relaying scheduling information to Supervisor or Sr. Manager
Performing the data entry function as related to payroll information at the program level
Collaborating with the Sr. Manager and/or the Payroll Coordinator in the accurate and efficient processing of payroll related information
Performing general reception and phone duties within the program
Assisting with program documentation, file management, mail and/or deliveries
Working with team members to find continuous improvement initiatives and actions, making suggestions and offering team input
Assisting other staff members in the execution of their duties as required
Assisting with various program audits and surveys (hand hygiene audits, client satisfaction survey etc.)
Troubleshoot patient and staff issues as it relates to scheduling as needed
Ordering program supplies, as directed by the program Manager or Supervisor
Participating in program discussions, working groups, committees or other collaborative activities
Following standard program procedures
Participating in special projects
Other duties as required or requested

CORE COMPETENCIES:

Regularly demonstrates our mission, vision and values
Ability to work cooperatively with others; sharing information and utilizing the information from others
Actively promotes a healthy, supportive and inclusive work environment
Proactively contributes to initiatives, supporting and encouraging positive change
Skilled at thinking about creative solutions to everyday problems
Solid team based approach to every day work activities
Good communication skills both verbal and written, with an excellent customer service mind set
Positive and professional, with a "can do" attitude
Proven ability to be detailed oriented
Maintaining ongoing compliance to corporate policies and procedures, health and safety regulations, and relevant external standards
Maintaining the privacy and confidentiality of all personal health records (including both client and personal), and following all the privacy and confidentiality requirements of any and all electronic medical record systems used (including but not limited to Procura and HPG)

QUALIFICATIONS:

Medical Terminology Diploma, preferred

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0 - 1 year previous administrative related experience, required:

Must be COVID 19 Vaccinated:

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Basic understanding of Microsoft Office and Excel software, required:

Previous scheduling experience, required
Basic knowledge of Procura software, and asset
Previous experience working in a similar PA role, or an nonprofit environment, an asset

St.

Joseph's Home Care is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people.

To request any accommodations in the recruitment process

(including alternate formats of materials or accessible meeting rooms) please let the hiring manager know prior to interviewing. Should you wish to conduct your interview in the French language, please contact our head office location to make arrangements prior to interviewing.

Job Types:
Full-time, Part-time, Casual

Part-time hours: 15-24 per week

Salary:
$18.50-$20.00 per hour

Benefits: