Manager on Duty - Winnipeg, Canada - Canad Inns

Description

• The Duty Manager will assume all responsibilities for the management operations of the hotel during their shift.
• Under the direct supervision of the Department Manager, will display concise communication skills and abilities; General knowledge of hotel procedures and practices, including MLCC regulations; 2 years experience in a similar work environment would be an asset; Work with the public in a calm professional demeanor; Ensure cash-outs and deposits are processed accurately; Recognize and resolve problems quickly and effectively; Supervise and assist personnel; Assist and aid guest requests as needed; Professionally manage complaints to guest and hotel satisfaction; and Support guests and staff at all times.
• The ability to acquire "Serving it Safe" certification, a recent police Criminal Record Check, and the completion of "Manitoba's Problem Gambling Assistance Training Program" will be required.
• Must have the ability to work evenings, nights, and weekends as required.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Good organizational and management skills and the ability to work efficiently in a challenging, customer-service oriented atmosphere will be required; Candidates must be able to stretch and bend frequently; Deal with loud noises, large crowds and potentially upset guests in a fast-paced often demanding environment; lift, balance and carry heavy loads; stand, walk and remain on feet and perform job duties for entire duration of shift while working quickly and efficiently.