Client Relationship Manager - Remote
1 month ago
Job summary
We re looking for an incredible Client Relationship Manager to join our fast-growing OwnerShift team based out of Ottawa Canada We re on a mission to change the restaurant industry and transform the lives of restaurant owners across the globe The CRM is one of the most IMPORTANT roles in that mission — because you are the first voice our clients hear the steady guide throughout their journey and the person who helps turn great experiences into raving fans testimonials and referrals Do you love people Do you get energy from helping others succeed Do you want your work to have real impact every single day If so you might be exactly who we re looking for This role starts part-time with the potential to grow into a full-time opportunity It is fully virtual and can be performed anywhere in North America You are the heartbeat of the client experience and a key driver of referrals raving fans and long-term success What would disqualify you You re just looking for a job and not committed long-term You don t bring your own drive or energy — batteries not included You can t commit to consistent weekly hours Expected to be hours per week You struggle with organization follow-through or taking ownership You don t like feedback or lack humility You don t go the extra mile Or if this describes YOU let s meet Let s change our industry together
Responsibilities
- Delivering a white-glove onboarding experience
- Catching up new client so they feel confident collecting financials
- Sending surveys engagement tools etc.
Job description
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