Membership Manager - London, Canada - YMCA of Southwestern Ontario

Sophia Lee

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Sophia Lee

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Description

Join the Y Health + Fitness Team
Be the Spark Join our passionate team and be the spark that ignites the potential in others. YMCA of

Southwestern Ontario is one of the largest not-for-profit providers of licensed child care in Canada,

offers settlement services to newcomers to Canada, operates 2 overnight camps and 16 Health & Fitness

branches across Southwestern Ontario, and we have been making a positive difference in the

communities we serve for over 50 years


Position:
Membership Manager


Location:
Stoney Creek Community Centre & YMCA


Start Date:
July 2023


Salary:
$40,000-$45,000


As part of your total compensation:

  • Receive a complimentary YMCA membership to our Health & Fitness facilities, and discounts on
YMCA child care and camp programs.

  • Access vacation entitlement, and up to 12 paid personal days annually.
  • Benefits package and Pension applicable with position/contract length.
  • Be part of a caring and supportive network of people to help each other succeed.
  • Complimentary access to wellness and counselling services.

In this role, you will:


  • Act as a YMCA ambassador, demonstrating YMCA core values in your daily work.
  • Be responsible for the management of membership staff and volunteers and ensure sales
targets and YMCA standards are met or exceeded.

  • Implement and monitor annual sales processes, retention initiatives and other member
involvement initiatives.

  • Develop, implement, and evaluate innovative member services aimed at enhancing each and
every member's YMCA experience.

  • Contribute to association and branch campaigns, such as member events, fundraising
campaigns, and other community initiatives.

  • Be responsible for the effective development and improvement of operating efficiencies of the
membership operation through careful budget development and financial control.

  • Be responsible for managing a flexible schedule which may, on occasion, require the ability to
work extended hours and/or non-traditional hours including early mornings, evenings,

weekends, holidays to provide overall supervision and leadership to branch teams.

  • Be committed to diversity, equity, inclusion and building a sense of belonging.

Education and Skills Qualifications:


  • 13 years in a supervisory role.
  • Post-Secondary Degree/Diploma in Physical Education, Recreation and/or Business and
Marketing an asset.

  • Excellent written and oral communication skills.
  • Previous experience in customer service; flexible and well organized.
  • Current and acceptable Criminal Record Check (less than 6 months old).
  • Legally entitled to work in Canada.

Why The Y?
The YMCA of Southwestern Ontario is committed to the development of healthy

communities and welcomes people of all backgrounds, beliefs, and abilities. We are

committed to helping our employees reach their full potential and are recognized

by Forbes as one of Canada's Top Employers. We offer meaningful employment and

the opportunity to make a difference in the lives of individuals and families.


To Apply:


  • We thank all applicants for their interest; however only those selected for an interview will be
contacted.


NOTE:
The YMCA of Southwestern Ontario is committed to providing a barrier-free environment for all

stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who

may enter our premises, access our information, or use our services. As an organization, we respect and

uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its

associated standards and regulations.

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