Chat Support Consultant, crypto - Vancouver, British Columbia
3 weeks ago
Job summary
No job summary available.
Responsibilities
- Deliver outstanding customer support in crypto trading via live chat,tickets,and email
- Handle customer inquiries/order disputes/appeals
- Provide valid/accurate information/solutions to customer requests
- Maintain up-to-date knowledge of the company's trading platform/general market conditions/li>Acknowledge customers' needs/deliver constructive feedback to management team/li>Solicit ways to improve team performance/work efficiency
- Become part of fast-paced environment requiring strong focus/commitment/adaptability
Job description
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