Customer Development Representative - Kitchener, Ontario
16 hours ago
Job summary
Are you the kind of person who knows a great first impression can change the outcome of a conversation?Then Jobber might be the place for you We're looking for a Customer Development Representative to be part of our Success department.
Responsibilities
- Book calls with Onboarding Specialists for new Jobber customers clearly positioning the value of onboarding sessions driving strong attendance rates
- Handle objections by matching customer concerns to Jobber solutions articulating the value of training to achieve consistent booking results
- Complete high volume daily interactions (90+) to reach maximum number customers efficiently effectively handle inbound internal inquiries related bookings onboarding specialist coordination scheduling needs teams Support Sales support scheduled workshops as moderator answering questions live chat escalating larger inquiries host when appropriate provide post-session insights product leadership partners collaborate Customer Onboarding Program Manager influence ongoing development 1-Many programs track accurate consistent information existing tools smooth onboarding experiences reliable reporting contribute team initiatives projects capacity allows prioritizing daily customer outcomes continuously develop skills feedback peers leaders brainstorm plan execute experiments test ways reaching communicating value onboarding bring genuine care energy ideas continually improve supporting customers stage journey
Skills
Job description
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