Media Services Specialist - Toronto, Canada - TVO Media Education Group

TVO Media Education Group

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:
Media Services Specialist (12 Month Contract)

Division:
Digital and Innovation

Reports To:
Manager, Digital Media Services

Salary Range:
$58, $63,511.26

Location:
Toronto, Yonge & Eglinton (Hybrid Work)

TVO Media Education Group ) is a social impact organization at the intersection of digital learning, journalism, and immersive storytelling. As creators of award-winning content, we are on a journey to build a more informed, knowledgeable, and educated Ontario.

We are unapologetic about our purpose — everything we do is about inspiring learning that changes lives and enriches communities.

That is our why.

A Culture of Inclusion and Belonging
At TVO we welcome the unique contributions that you can bring.

We foster an environment where everyone is heard, feels valued and has an equal opportunity to reach their full potential.

We are committed to learning, and we learn better together with a diverse team of employees that are respected, valued, and encouraged to bring their authentic selves to work every day.

With this goal in mind, at TVO we celebrate individual differences, knowledge, self-expression, and talent. At TVO, we recognize the importance of using anti-oppression practices, both within our organization and in our content.

Who We Are
As part of an ambitious new strategic vision, is transforming itself and the digital learning and media landscapes.

We know we are a better organization when we honour our commitments, when we thrive with diverse voices, when we value bold thinking, and embrace change.

We understand and celebrate that we are better together.

We are proud to be named a Greater Toronto Top Employer of 2023, recognized for our work-life balance, mental health supports, company culture and flexibility.

This is a testament to the impactful work we do for Ontarians everyday.

It is also a reflection of how quickly we have responded to employee feedback about how, when and where they want to work.

The Opportunity

This position is a user of a wide range of software and hardware tools to provide ingest, video encoding, live web streaming, web video publishing, podcast publishing, editing services, deletes and monitoring for the editing system, and closed captioning services.

The role will include various tasks based on demand to meet business objectives; as such you will be able to self-manage multiple priorities and multi task.

How you will make an impact

Work with the Business Systems Owner to design, test and implement new technical workflows to be used by Media Services in the delivery of content to multipleplatforms
Write and maintain detailed, accurate procedures and instructions to be referenced by Media Services Operators, Enterprise Media and Clients for new and evolving workflows
Write and trouble shoot HTML, PHP, CSS, JavaScript and XML documents used for transferring, transforming, and displaying assets and metadata from TVO's databases on external content partner platforms
Run manual and automated AODA checks on TVO's websites to ensure they are meeting the Web Content Accessibility Guidelines (WCAG)
Be a key resource for TVO in regards to WCAG guidelines
Report any issues with TVO websites in regards to AODA compliancy
Provide training to employees and become super user of AODA compliance software used by TVO
Consult with internal and external stakeholders, analyze problems, develop solutions and recommend methods to streamline business processes in collaboration with the Business System Owner.
Work on projects that help the department adapt to changes in the media environment and requests from content areas
Act as backup to Business Systems Owner as technical liaison with internal clients and external partners or vendors to ensure delivery and operational support of TVO content to various delivery platforms
Gather requirements from clients and work closely with Enterprise Software Services to effectively incorporate changing requirements for new content distribution initiatives
Test, document, and implement new tools, systems, processes & procedures pertaining to the Media Services area in consultation with the Business Systems Owner and Manager of Digital Media Services
Perform Media Services Operator or Lead Media Services Operator duties when needed
May require working shifts, weekends, holidays and/or overtime
Keep equipment and software in a state of suitable use and available at all times

What you will bring to TVO

2 year Multi Media Design and Development program, New Media program or equivalent
3 to 5 years' of relevant experience
Understanding of the Web Content Accessibility Guidelines (WCAG)
Experience with AODA Compliance Monitoring Software
XML, CSS, JavaScript, PHP and/or HTML
Experience with video encoding, nonlinear video editing, online video streaming and/or publishing, and Closed Captioning creation software
Experience with t