Ihop General Manager - Belleville, Canada - K2 Group

K2 Group

Verified Company

Belleville, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Job description:

Responsibilities:

Controls cost by reviewing portion control and quantities of preparation, minimizing waste, and ensuring high quality of practice.
Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures and complying with legal regulations.
Handling guest complaints and responding efficiently and accurately to customer complaints.
Deliver superior service and maximize customer satisfaction.
Ensuring that employee recruitment and training, operations, food preparation, food safety and sanitation, and security practices comply with the company's regulations.
Manage all areas to achieve positive and consistent sales growth while meeting or exceeding company goals in all profit and loss categories.
Training, assigning, scheduling, coaching, counselling, and disciplining employees.
Manage entire restaurant operation, which includes daily decision

- making, consistent staff support, and positive and consistent guest interaction.

Proper scheduling and planning while upholding standards, consistently excellent product quality and maintaining high levels of cleanliness and sanitation.
Provide employees with consistent and appropriate feedback to facilitate their development and enhance the overall operation. Ensure that all employees adhere to the company's standards.
Perform line checks in the galley throughout the shift to ensure proper weights, temperatures, cleanliness and organization.
Interview, hire, and conduct orientations to ensure a positive first step for all employees.
Completing all required reports and paperwork accurately and on time.
Prepare food production checklists and ensure the proper implementation of all company recipes as required.
Ensure a safe working and guest environment to reduce the risk of injury and accidents.

Job Requirements:

35 Years fullservice restaurant.
Leadership and customer service skills, as well as the ability to work in a fastpaced environment.
Ability to work flexible hours, including nights, weekends, and Holidays.
Excellent interpersonal communication, organization, and problemsolving skills.
Knowledge of industry standards on food storage and handling techniques is highly desirable.
Ability to maintain a professional and courteous demeanor during stressful and/or busy times.

Job Types:
Full-time, Permanent

Schedule: