Operations Manager - Montréal, Canada - Metro Supply Chain

Metro Supply Chain

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations.

We advance our customers' business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive.

Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

JOB SUMMARY:

The Operations Manager will direct and coordinate the day-to-day activities of a warehouse operation which includes supervision of the team members, receiving, storage, distribution, systems administration, inventory control, sanitation and maintenance and Customer Service.

To oversee warehousing activities in compliance with space availability, order fulfillment and business plans.

Ensure the training of employees, setting of performance goals, organization of work, and maintenance of a productive and participatory environment.

Other responsibilities will include the management of vendor data, and the ongoing health and safety of Metro Supply Chain through leadership, training, development of policies and procedures, and the issuing of reports

MAJOR DUTIES AND RESPONSIBILITIES:

Responsible for the success of the operation ensuring adherence to business plans and budgets.
Oversees delivery & warehouse operations, while ensuring established operational procedures are being followed according to company standards to effectively meet/exceed customer requirements.
Develops and following approval, implements changes to operational systems to improve the flow in customer service, order management and shipping and receiving of customer products on time and undamaged.
Manages key performance indicators and other related measurements, providing analysis, reporting and recommendations on a timely basis.
Reviews forecasts, inventory reports, sales order reports, and other available material and devises plans to meet fluctuations in warehousing operation.
Acts as a liaison between General Manager and Facility Operations Team and keeps each informedon matters of policy procedure and production performance/problems.
Establishes budgets for the facility and implements controls necessary to keep expenditures within budgetary limitations.
Ensures that inventory and cycle counts are performed and where necessary, completes appropriate investigation and approved adjustments.
Provides leadership to operations group by:
Hiring, training, developing and scheduling competent staff
Articulating the goals of the operations and Company including but not limited to health and safety, productivity, housekeeping
Providing opportunity for success
Providing feedback and measurement of success
Manages ongoing relationships and interactions with: customers, vendors and carriers working to assure adherence to contractual agreements.
Will ensure that employees are trained as necessary. This includes crosstraining to ensure efficient skill levels, soft skills training and certification in accordance with company guidelines and government regulations.
Accountable for the facility safety programs in order to provide a safe workplace for all employees and within the regulations of local and provincial legislations.
Assumes additional related responsibilities as required.

EDUCATION/EXPERIENCE:

Bachelor's degree in supply chain management, Logistics, Business Administration, or combination of education and related experience
Proficiency in MS Office products
Knowledge of office administrative procedures as well as use and operation of standard office equipment, at a level generally acquired through 5 years related experience.
Knowledge of Quebec Occupational Health and Safety, loss prevention and accident investigation techniques
Proficient in English and French language
Two to Five years of 3PL experience. Prior experience in the logistics industry, including operations management.
Experience in utilization or management of distribution centers

CORE COMPETENCIES:

Good communication and interpersonal skills both written and verbal, and the ability to develop relationships at all levels in the organization
Exceptional hands on WMS knowledge
Excellent organizational and analytical skills, sound business judgment and a proactive approach to problem solving.
Ability to manage confidential information, demonstrating sound judgment and decisionmaking capability.
Excellent time management and organization skills, with the proven ability to multitaks and reprioritize based on business demands and needs.
Strong interpersonal skills and a proven leadership ability within a solid team environment

Why Join Us