Office Assistant - Waterloo, Canada - N-Hance Wood Refinishing Waterloo
2 weeks ago
Description
Company Description
We are a franchise that states "Wood Refinishing Done Right". Our main focus is refinishing kitchen cabinets and we also reface as well. We are growing at a fast rate and have an opening to join our team. We strive for excellent customer service which is our #1 priority
This position requires working in our small office/showroom. This job requires you to wear a company logo shirt as a uniform.
You would be first contact for the customers either on the phone or in person so it is important to make a good first impression.
Being kind, helpful and caring makes for a great customer experience. Lots of regular office duties, paperwork etc. but the focus is making the customer #1.Starting off as a part time position with the goal to transition to full time as we get busier and to provide full time backup.
Job Responsibility- Answering the phone.
- Talk with customers who come into the showroom, answer questions, troubleshoot any problems that they bring up, help pick colours with them.
- Learn and be knowledgeable of our products and services.
- Scheduling appointment and jobs to be done.
- Taking deposits and collecting balance owing.
- Recording expenses and quarterly prep for the bookkeeper.
- Provide support to team members in the shop as needed.
- Ordering supplies
- Keep office clean and organized.
Required
- Team Player
- Friendly, Kind & Caring
- Detail Oriented
- Punctual
- Excellent organizational, verbal, written and typing skills
- Excel & Word knowledge
- Related or similar experience considered an asset, but training will be provided
- G Licensed or in the process of getting one
Schedule:
- 1:00 pm 5:00 pm for now with goal for 8:30 4:30 or 9:00 to 5:00 when full time
- Monday to Friday
Job Type:
Part-time
Salary:
$20.00-$25.00 per hour
Schedule:
- 4 hour shift
Licence/Certification:
- Class G Licence or working towards getting one (required)
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