Supervisor (Community Counselling) - Kitchener, Canada - House of Friendship

House of Friendship

Verified Company

Kitchener, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At House of Friendship, we believe in what we are doing.

We get out of bed each day to make a difference in our community; to walk with and to serve.

We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun

Sounds pretty great, doesn't it? It is

This is a permanent, salaried, full-time (37.5 hours/week) position with paid sick time,

personal days and vacation; group health benefits and defined contribution pension plan.

Schedule will be generally daytime hours, with flexibility to meet program needs;

including the potential for up to one (1) evening shift per week.

Applicants must be authorized, in good standing, to perform the controlled act of

psychotherapy through registration with an approved regulatory college.
v

Key Responsibilities:

Lead, develop and support the team members working within assigned programs, including staff, volunteers and students
Supervisory responsibilities for health and safety within each program; ensuring a physically and psychologically healthy work environment for all team members
Responsible for scheduling and the allocation of staff, students and volunteers based on the needs of each program and/or site
Maintain communication with staff team, carry out coaching, regular checkins and reviews, and supporting staff professional development
Responsible for, with guidance from the program Manager, program design and delivery ensuring timely and appropriate programming to meet the needs of participants
Responsible for overseeing and supporting the day to day operations of the program including expenses, coordination of data collection, staff and participant safety
Support the program Manager with creating reports and proposals to support or source funding by sharing program insights, collecting registration and financial records, and coordinating program data collection
Work with program Manager and other addiction services management to evaluate programs and overall approach for addiction treatment
With the program Manager, build and maintain solid and fruitful relationships with community partners and agencies to increase opportunities for innovation and positively impact outcomes
Represent House of Friendship at various addiction/substance use related meetings and community forums as needed or requested; bringing relevant issues and solutions to the conversation
Individual and group counselling using an eclectic therapeutic approach
Case management
Establish strong, therapeutic rapport and maintain appropriate professional relationships
Complete documentation and data entry in line with agency and legislative requirements
Maintain confidentiality in compliance with Personal Health Information Protection Act (PHIPA)
Participation and involvement in other programs, Addiction Services and broader agency activities
Attend clinical supervision and case consultations
Support staff in assessing complex situations and making appropriate decisions
Provide oncall support to staff as needed
Review Assessments/Treatment Plans

Critical Skills:

Commitment to understand and uphold the mission and values of House of Friendship is expected
Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills required
Ability to work professionally as a team member with staff, participants and community members
Build solid and fruitful relationships with community partners and agencies to increase opportunities for innovation and positively impact outcomes
Demonstrated ability to create and maintain a positive work environment including the ability to navigate change in a positive and productive manner
Experience or strong interest in working with diverse populations including people from various cultural background, income levels, and sensitivity to their needs
Strong intercultural competency, with the ability to recognize and respect cultural diversity, able to be diplomatic and sensitive to the dynamics of a culturally diverse workplace
Experience with and commitment to using an antiracism, antioppressive and trauma informed approach in consultation, program design, evaluation processes and service delivery
Must be dependable, professional, flexible, a team player, and have a positive attitude
Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental health and other life challenges
Excellent project, timeline and deadline management skills including skills in logistics and planning and detailed record keeping
Able to model effective problemsolving by recognizing the human, interpersonal and technical sides of a problem, show flexibility and explore possible