Inside Sales - Dartmouth, Canada - Guillevin International

Sophia Lee

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Sophia Lee

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Description
Inside Sales - Industrial Controls & Automation


Status:
Regular, Full time


Location:

Dartmouth, Nova Scotia
Job Description


MAIN RESPONSIBILITIES:


  • Share competitors' strengths/weaknesses in terms of strategy, relationships, pricing, products, Potential Available Market and changing dynamics;
  • Utilize knowledge of customers global strategy to drive the company success by coaching and mentoring others;
  • Determine the viability and profitability of potential opportunities what is a "good" order; Identify cross sale opportunities between segments, markets, brands or products;
  • Provide technical support for specific projects to resolve issues;
  • Understand total Automation offer Guillevin has with its Manufacturing suppliers
  • Convert and create customer requests into orders
  • Consistently work towards closing the sale;
  • Ability to cross reference competitive products;
  • Address business needs of all functional stakeholder to ensure that the solution sale can be closed;
  • Leverage existing customer relationships to identify new value chain opportunities for the company which benefit the customer's bottom line;
  • Leverage third party offers to complete the solution;
  • Build a relationship in which the sales person is viewed as a trusted specialist by the customer at the operations level;
  • Analyse and manage relationships at the customer to advance sales pursuits and win business;
  • Receive valuable information, insight and coaching from a customer contact on sales pursuits and competition in the account;
  • Speak the right process language in line with the operations level interest;
  • Demonstrate full knowledge of multiple product lines;
  • Recommend new or updated product offerings to integrate customer preference or gain competitive advantage.
  • Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
  • Responds to the customer's inquiries in a timely manner;
  • On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
  • Takes necessary action to resolve customer service issues in a timely manner and followsup and verifies commitments are met afterwards;
  • Proactively suggests associated and/or alternate products as needed;
  • Promotes focus product items to generate incremental sales;
  • Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
  • Maintains their technical knowledge uptodate on various product lines and broaden system knowledge.

REQUIREMENTS:


  • Fundamental level automation knowledge;
  • Electrical, and Industrial Control skills is an asset
  • Good presentation skills, to present functional and technical specifications
  • Manage commercial and financial aspects of customers;
  • Experience and familiarity with automation and Industrial Control Products
  • Combining technical knowledge with sales skills;
  • Selfmotivated
What's in it for you

  • We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What sets us apart is our:

  • Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.-
  • A strong national network offering real opportunities to grow: our people make the difference

Among our benefits:

  • Flexible group insurance plan customizable to your needs.
  • Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
  • Group RRSP with employer contribution and TFSA.
  • Postsecondary Scholarship Program for our employee's children.
  • Charging terminals available at our facilities.
  • Years of Service Recognition Program.
Come build your career with us, a growing network where our people make it happen

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