Administrative Assistant - Winnipeg, Canada - Industrial Metals

Industrial Metals

Verified Company

Winnipeg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Industrial Metals is looking for an Administrative Assistant to join our team at the Messier office, working Monday to Friday from 8:00 AM to 4:30 PM.

Based in Winnipeg, the Administrative Assistant ensures all incoming calls to the switchboard are answered promptly, maintaining a strong customer service commitment and a clean and prepared office space.

Roles and Responsibilities

General Duties:_
Oversee and support all administrative duties in the office and ensure the office operates smoothly.
Creates a welcoming environment by greeting guests and directing visitors.
Managing the general office phone line and voice mailbox daily, answering all inbound telephone inquiries professionally, routing calls to the appropriate party, or taking messages as necessary.
Receiving, sorting, distributing, and dispatching daily mail
Maintain office supplies inventory and place orders when required.
Maintain and update database and files. Identify discrepancies, troubleshoot, and communicate with appropriate parties to resolve issues.
Plan and execute inhouse, offsite activities like monthly employee lunches, celebrations, and events.
Liaison with facility management vendors (Cleaning services)
Communicate with service providers (i

e:
tech support for phone, computer, and photocopier)

Organizes and files company documents either electronically or paper filing system.
Supporting Logistics/

Freight Duties:
_

Support the coordination of domestic and international transportation.
Support the preparation and management of documentation for inbound deliveries.
Performing clerical tasks such as maintaining databases, shipment records, and updating paperwork. (i

e:
shipment tracking, fleet repair invoices, price lists, vendor accounts)

Review inventory database to ensure onhand inventory can fulfill outgoing shipments.
Communicate with all necessary internal and external parties to ensure the product is received, processed, and shipped in a timely manner. Troubleshoot and resolve issues as needed.
Provide superior customer service to both internal and external accounts.
Maintain working relationships with existing carriers and research/source new carriers as needed. (i

e:
rate quotes, sales calls from carriers.)

Other duties as assigned

Qualifications

High school diploma, equivalent education, or 2 years of administrative assistant experience.
Proficient in Microsoft Office (Microsoft Excel, Word, and Outlook)
Superior telephone manners and strong interpersonal skills.
Strong customer service orientation and troubleshooting skills.
Possess strong verbal and written communication skills to ensure exceptional customer service
Excellent listening skills
Strong organizational skills with the ability to multitask.
Must have exceptional attention to detail.
Strong organization and time management skills and ability to prioritize.
Strong problemsolving skills and analytical abilities.
Ability to build and maintain relationships with all levels of an organization.
Understanding logistics and crossborder shipments is an asset.

Work Conditions & Additional Information:

Work location: 550 Messier St.

Working hours

Midday
:Monday to Friday 8:00 AM to 4:30 PM:
Prolonged exposure to loud equipment/machine
personal protective equipment will be provided
Long hours of sitting
Loud & dusty work environment
Public transportation might be limited depending on your shift; It is expected that you can make transportation arrangements to get to work