Cashier - Edmonton, Canada - IKEA

IKEA

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who you are

You love challenges you seek them to solve them (not to create them, though)
You have at least 6 months of customer service work experience in retail or a distribution center (Returns or Cashier experience is a plus, but not necessary)
You have an amazing attention for detail and can effortlessly juggle multiple priorities while keeping a smile on your face
Your customer service skills are top notch you meet all customers with compassion and understanding, can handle long queues, and can assess a problem and deliver a solution quickly
Your coordination skills are top notch you can brush your teeth, iron your clothes, feed the dog, make a cup of coffee, and just get things done in a beautiful, quick, effortless sequence (or something like that)
You are quite comfortable with computers and are generally technologysavvy
You are totally cool with working in a physically demanding, fastpaced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time)

Your responsibilities

Be an IKEA Ambassador by recognizing that the customer experience depends on your seamless ability to provide memorable customer service and problem solve in a fair and timely manner
Actively listen and identify customer needs, process transactions according to IKEA returns and exchange policies, and handle cash according to IKEA policy
Maintaining an ongoing awareness of daily and weekly service/delivery targets
Ensuring that our stock accuracy and inventory integrity is maintained by meticulously following Returns/Exchange policies and routines.
Staying current with your IKEA product knowledge, our instore and online specials, any updates on returns and exchange policies, and having a good awareness of all Customer Relations action plans
Responsible for ensuring recovered product is put away properly, that your area is stocked and presentable visually, and that all shelf labels are clear and accurate
Stay knowledgeable on IKEA products, instore and online specials, as well as all applicable internal policies and standards
Assist team members with additional duties, as required

Together as a team

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.

We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers:

we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.

We're a bunch of people who are truly passionate about people

Just So You Know

In the IKEA world, this position is officially referred to as: Checkouts Co-worker

Part-time: 20-34 Hours / Week (Including Evenings and Weekends)

Address:
Street NW, Edmonton, Alberta, Canada, T6N 1M3

Please note:
This position requires the submission of a satisfactory criminal record check.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.