Technical Writer - Toronto, Canada - Okta

Okta

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Get to know Okta
Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app.

Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences.

We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team We're building a world where Identity belongs to you.

Okta is seeking a technical writer with a passion for creating and delivering developer-centered technical content.

We're looking for a collaborative, creative team member who understands how to write content that is clear, concise, and relevant.

In this role, you will work closely with a global network of engineers, product managers, and customer success professionals to understand real-world use cases for identity and access management.

You will create practical technical content that guides Okta's community of developers to successfully adopt and deploy our solutions.

If you have a passion for learning new technologies and want to help us drive adoption and ubiquity of our products and platform, this is the place for you

Core responsibilities:

Design, develop, edit, and deliver accurate and effective developer documentation for Okta products.
Work closely with Engineering, Product Management, QA, Support, Developer Content Strategy, and members of the Information Development team to ensure quality and accuracy of content.
Prioritize projects when working with multiple engineering teams.
Collaborate with developers to review and finalize API documentation.
Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.

Minimum knowledge, skills, and abilities:

12 years relevant experience writing developer documentation for Cloud or Enterprise products.
Bachelor degree or certificate in Technical Writing is preferred.
Experience writing developer and API documentation.
Experience using Visual Studio Code, Redocly or similar developer documentation tools.
Experience using source control tools such as Git and GitHub and creating content in Markdown and YAML.

Desired knowledge:

Proven record of writing accurate, clear, and concise documentation for a developer audience
Knowledge of Okta or similar identity and access management solutions

What you can look forward to as an Full-Time Okta employee