Customer Experience Specialist - Etobicoke, Ontario

Only for registered members Etobicoke, Ontario, Canada

4 weeks ago

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Job summary

We believe people thrive when they're supported at work, at home, and in their communities. As a Customer Experience Specialist you'll serve as the first point of contact for Plan Members and their healthcare providers—primarily via phone,
email,
and live chat.

In your first month you will go through training in a virtual environment going through all the process, products and procedures necessary to be a subject matter expert in your new role.

You are an advocate for our Plan Members and excel in delivering exceptional service.


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