Assistant Banquet Manager - Edmonton, Canada - Holilday Inn Edmonton South - Evario Events Centre

Description

Alberta Ltd is recruiting on behalf of our client, Holiday Inn Edmonton South - Evario Events - The First H4 property with Conferencing and Banqueting facilities in Canada with 126 state of the art rooms, Lobby restaurant & bar, a 20,000 sq ft banqueting and conferencing facilities.

We are looking for YOU to join our team.


POSITION OVERVIEW
The Assistant Banquet Manager position reports to the Operations Manager -F&B and will be responsible for hotel's F&B operations.

This position will work closely with Banquet & Restaurant team to ensure efficient execution of all events through impeccable service while following both company and facility policies and procedures.

GENERAL RESPONSIBILITIES

The Assistant Banquet Manager is responsible for:

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards
• Managing all activity related to the F&B department, ensuring all service standards are followed
• Ensuring all functions maintain a class and positive visual impact; including ambiance, décor and service delivery
• Coaching and training the F&B operational team in all aspects of the department
• Assisting with the Recruitment and Training for the F&B Department
• Following the annual budget and administering it in a fiscally responsible manner
• Ensuring all financial reporting is maintained and accurate billing for each banquet meeting is recorded
• Responding to guest concerns and reacting promptly and professionally
• Assuming responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
• Attending preconference meetings with clients to confirm all relevant details are communicated
• Working closely with the Culinary and Stewarding team to ensure all banquet requirements are in place
• Liaising with the Conference Services/Catering Department to ensure that a common vision in direction is further developed, shared, and maintained
• Balancing operational, administrative and Colleague needs
• Conducting regularly scheduled departmental meetings
• Following outlet policies, procedures and service standards
• Following all safety and sanitation policies when handling food and beverage
• Follow all safety and sanitation policies
• Other duties as assigned

QUALIFICATIONS

The Assistant banquet Manager must have:

• At least 2 years of previous supervisory or leadership experience in food and beverage required
• Pro Serve certification required
• Previous experience in High end hotel banquets or catering required
• University/College degree in a related discipline preferred
• Hotel Preopening experience is an asset
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong knowledge of Micros (POS), Microsoft Office, Word, Excel, Property Management system and Sales & Catering system required
• Ability to maintain complete confidentiality
• Excellent communication skills and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fastpaced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision

Job Types:
Full-time, Permanent


Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Onsite parking
• Vision care

Schedule:

• Day shift
• Evening shift
• Holidays
• Weekend availability

Work Location:
In person