Customer Segmentation

Only for registered members Canada

1 day ago

Default job background
$80 - $150 (USD) per hour
We are a performance-driven B2B e-commerce company with B2C volumes seeking a senior expert to design and implement a commercially actionable customer segmentation model. · This is not a reporting assignment. This is a profit architecture project. · Scope: · Analyze behavioral, t ...
Job description

We are a performance-driven B2B e-commerce company with B2C volumes seeking a senior expert to design and implement a commercially actionable customer segmentation model.

This is not a reporting assignment. This is a profit architecture project.


Scope:
Analyze behavioral, transactional, and marketing data (GA4, platform exports, CRM).

Design a maximum 6–8 segment framework grounded in margin, CLV, intent, and cost-to-serve.

Validate segments using statistical clustering and/or predictive modeling where appropriate.

Translate segments into concrete activation logic for:
Dynamic website content
Marketing budget allocation
Service differentiation

Define measurable business rules (SQL-ready, operational, reproducible).

Deliver a documented segmentation model ready for implementation in CMS/CRM/personalization tooling.


You must:

  • Have proven experience in e commerce segmentation with direct commercial impact.
  • Understand contribution margin, CAC, CLV, and operational cost structures.
  • Be creative; work with available data.
Do the best you can with the data.

  • Capable of advanced analytical modeling (Python or equivalent).
  • Think in economic tradeoffs, not personas.
  • Deliver implementation logic, not slides.
  • Delivery high quality output. We don't do mediocre. Be clear, concise on what you can and cannot achieve.
  • Fluency in English is a must.


We are looking for someone who can design a scalable decision framework that drives revenue, margin, and service efficiency — not someone who produces theoretical clusters.

Engagement: 8–12 weeks, part-time.

Expectation:
senior-level ownership, independent execution, zero hand-holding.

We expect a clear project plan, weekly updates on progress, bi weekly meetings on Friday mornings (CET).

Interested? Tell me how you would approach the project. How do you work?

Contract duration of 1 to 3 months. with 30 hours per week.

Mandatory skills:
Customer Segmentation, Data Analytics, Conversion Rate Optimization, Growth Strategy


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