Aircraft Field Service Support - Mississauga - Belcan Corporation

    Belcan Corporation
    Belcan Corporation Mississauga

    1 week ago

    Description

    Job title: Aircraft Field Service Support
    12 month renewable contract
    Location: Mississauga, ON
    Pay rate- 45$- 55$/hour
    Area code: 647, 416, 905
    Postal code: L5S
    Keywords: #servicesupport #fieldservicesupport

    Role and Responsibilities

    • During all phases of production, the Field Service Technical Leader provides information to the onsite team as needed but operates independently, ensuring tasks are completed within the required timeframe
    • Demonstrate effective communication on technical activities, needs, and statuses, and ensures fluency between shifts.
    • Make technical decisions based on available technical data and communicate these decisions to Senior Field Service Engineer and/or Field Service Engineering team leader.
    • Oversee, inspect, and provide technical "sign off" as required, for any engine related work performed by the Technician team and in close coordination with the FSE team.
    • Coordinate with Production, Quality, Procurement, and/or Logistics personnel on a daily basis ensuring resources, equipment, and tooling are available so work is carried out in a timely manner.
    • Coordinate and follow up on technical dispositions required on Nexcelle owned hardware, with the dedicated on-site representative.
    • Engage independently with and address technical inquiries related to turbine engines, ensuring all external communication aligns with contingent worker policies and is routed through the designated representative when necessary.
    • Maintain accurate records of all work performed within the Quality "Intervention" reporting system.
    • Provide input on quality investigations as necessary but will not directly manage or oversee investigations, ensuring independence from internal processes.
    • Issue work orders/engineering dispositions to Technician team and/or coordinate/execute/oversee work scopes.
    • Implement corrective actions through Daily Management for major maintenance activities or engine‑caused disruptions, as necessary.
    • Respond to technical inquiries from customers independently but route non‑technical or business‑related inquiries through the designated representative.
    • Provide after‑hours support as necessary to meet delivery demand.
    • Respond to non‑technical customer inquiries, in close coordination with Senior FSE and/or onsite team lead.
    • Assist with production parts/logistics, in coordination with the logistics manager and the onsite GE team for parts ordering, configuration management, scrapping, and repair, as necessary.
    • Provide information and input on issues affecting production.
    • Attend meetings as necessary to provide technical input
    • Manage local spare part/tooling inventory, including import/export issues.

    Knowledge and Skills

    • Fluency in the Microsoft basic suite of software tools on a daily basis (MS Excel, Word, PowerPoint) in addition to the ability to learn and work within multiple online digital tools.
    • Must be able to read and interpret technical drawings.
    • Ability to lead complex maintenance work scopes on turbine engines.
    • Maintain a safe work environment, product integrity, and compliance within policies.
    • Subject Matter Expert (SME) in turbine engine maintenance and operation.
    • Coordinate work scopes on engines
    • Provide Quality Management: NOE/QEM Management.
    • Provide EIS Support (customer setups).
    • Provide backup support for FSEs and assist customer support team, as necessary.
    • Handle engineering disposition requests as required.
    • Maintain AOG responsiveness at airframer.
    • Diplomatically navigate through volatile and potentially contentious issues.
    • The Field Service Technical Leader must be self‑motivated and team oriented. Must be able to develop an efficient and effective working relationship with the Technician workforce.
    • Provide technical input for MRB dispositions and buy-offs under quality system but will not directly manage or oversee these processes, ensuring independence from internal quality systems:

    Desired Qualifications

    • Relevant experience with Engine Systems Engineering, Field Service Engineering, Flight Test aircraft, Production Support, and/or Product Support Engineering in Aviation/Aerospace Engine Systems.

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